Marketing Manager

Posted on Nov 16, 2018 by Aquent

Redwood City, CA 94061
Immediate Start
Annual Salary
Location: Redwood City, California

This position can be anywhere in the US

Brief Description:
Assists with the coordination, planning, and execution of customer advocacy programs

Position Description:
Works in the Developer Marketing team to help manage the customer advocacy programs

Process customer travel requests and expense reports on a daily basis
Monitor program inbox and respond to member inquiries
Write and execute monthly program newsletter production
Review candidate nomination applications to determine program eligibility weekly
Onboard new program members and ensure presence is updated throughout various internal and external channels and inform applicants who have been declined weekly
Promote members and program news
Engage with and build relationships with program members
Track key program metrics on a monthly basis to ensure active program growth and member participation
Build excellent working relationships with a diverse set of internal constituents, including Client Team Members, Compliance, Brand and Creative, Web Support, Global Customer Programs, Communications, Corporate Events, Accounts Payable
Maintain and update program website and marketing materials as necessary
Assist with managing program presence at key events
Assist with special projects as they arise

Preferred Requirements:
Minimum 3 years marketing experience ideally working with customer advocacy programs
Impeccable attention to detail
Excellent written, verbal, research, and interpersonal skills.
Developer marketing experience a plus.
Able to coordinate and manage relationship with internal teams and customers, partners, users
Ability to work effectively on virtual teams.
Very strong organizational and written/verbal communication skills
PowerPoint and Excel skills
Social media marketing skills
Undergraduate degree

Reference: 569324547

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