Customer Service and Sales position

Posted on Nov 12, 2018 by Maid Brigade of Gresham, OR

Gresham, OR 97030
Call Center & Customer Service
Immediate Start
Annual Salary
Inside Sales, Administrative Assistant, Customer ServiceFor Portland s most-trusted cleaning serviceGresham, Oregon*********************************************************************************************REQUIRED SKILLS In this very active, multi-faceted, hands-on Customer Service role, you will work with the best housecleaning service in the Portland area. Because our house cleaners are primarily Spanish speaking, being bilingual would be a plus. Primarily, you will speak with potential clients who call our office for information about our cleaning service. This position requires NO COLD CALLING EVER!! People call us every day because they need housecleaning services. Your job is to tell them why we are the the best, and put them on our schedule. You will also work with ongoing clients via telephone to assure that we are providing for all of their housecleaning needs (100% customer service \"If we don't take care of our clients, someone else will!\"). Keeping clients happy and satisfied leads to the referrals of new clients. Word of mouth and a strong reputation is the cornerstone to a maintaining a strong housecleaning service.You must have extraordinary people and communication skills via telephone in order to interact with potential clients. This is the most important skill that you must possess in order to be considered for this position!Your grammar and verbal skills must be top notch. You must have the ability to create a very strong connection with people via telephone, making our clients always feel valued by our company.You will report directly to the office manager, but will work hand in hand with everyone in the office. You need to be very organized. You should have good computer skills. You should be able to type 50 wpm accurately. Rapid typing skills are important, as you will be entering information regarding your clients as you speak with them on the telephone.A warm, outgoing personality is a must. Any experience in sales or customer service would be helpful. The ideal candidate will have a very successful sales or customer service. You should be a person who wants to work for a company where you can build a long-term relationship with your customers. Many of our clients have been with us for over ten years!! *********************************************************************************************WORK ENVIRONMENT Our workplace is extremely casual. Every day is casual Friday! We do ask that you switch into company logoed attire or casual business wear when doing a walk through with a client. Maybe you are looking for new challenges, but are tired of the politics that go on in most workplaces. You want to work a regular, Monday-Friday schedule, have great co-workers (office of 5, company of 45), a friendly environment, and good pay with incentives for results. You like the idea of not having to wear \"dry clean only\" clothing to work every day. You dislike the idea of having to pay for parking or deal with traffic or the commute downtown. You want an employer that is flexible so that if you have to take care of some personal business during work hours, it can be arranged. You like knowing that you can attend one of your child s field trips without it being a problem. Maybe you are thinking your current job is a bit boring. Maybe you are tired of being just \"support staff\" and are looking for a company where you can grow into a management position. You like a workday that is challenging and ever changing. *********************************************************************************************COMPENSATION Hours: 8:30 5:30 with a one-hour lunch break. 40-hour typical workweek with flexibility for personal appointments. Compensation will be hourly pay plus bonuses. Please tell us the salary range you seek in your cover letter. You will have 1 week Paid Time Off (accrued based on hours worked). In addition, you will receive 1 week of vacation each year thereafter. You will have the six major holidays off and paid. We do contribute 68% towards your personal insurance when you use our Providence Group Insurance. There is an opportunity to sign up for affordable dental care, AFLAC and Colonial Supplemental Insurance and a medical FSA; All of which are pre-tax deductions. We have a Simple IRA pension program, and the company will match your contributions dollar for dollar up to 3% of your annual salary as soon as you qualify. *********************************************************************************************POTENTIAL FOR GROWTH Our company shows a consistent growth rate. As we grow, your job will continue to evolve along with the business. We are looking for a person who can wear many hats, and who has a strong interest in learning. Your loyalty, flexibility, and commitment to the good of the company will allow you to evolve into positions of increasing responsibility and income. The more of a team player you are, the farther you will climb! *********************************************************************************************SO, IS THIS THE POSITION FOR YOU?If you think that you are the perfect candidate for this position please e-mail your resume, cover letter, and SALARY REQUIREMENTS along with detailed reasons as to why you think that you could fill this role successfully.All replies must include why you feel that you could successfully fill this position. Examples of written submissions could include: Why I feel that I would be successful in this customer service position. Pertinent experiences that demonstrate both my ability to be creative and insightfully contribute to the success of a business Examples of how I have worked toward achieving goals that were rewarded with bonuses or commissions Why I am considering leaving my current employer for this positionThese are just some examples of possible written reasons. You can come up with your own reasons. Creative, yet honest communication is requested here. Any submissions missing such statement as to why you would be a successful in this position will not be considered.Thank you for investing your time into the pursuit of this rewarding position!
Associated topics: casualty, insured, insurance, insurance sales, insurance sales agent, life, life insurance agent, life insurance sales, medicare, medicare solution

Reference: 570231958