Service Administrator

Posted on Nov 20, 2018 by Penske

Atlanta, GA 30354
Admin & Secretarial
Immediate Start
Annual Salary

Position Summary:

The Service Administrator will provide administrative support to the Service Department by updating service related systems and contacting customers on a regular basis. This position is also responsible for the completion of all paperwork related to the Service Department.

This position will work in Atlanta, GA and will work the following shift. Tuesday-Friday 2:30pm-11pm and Saturday 7am-330pm.

Major Responsibilities:

-Maintain Service Net Planner with PMs campaigns, repairs from drive-ins, call-ins, and 24/7 calls, and off lease/on lease. Start R/O's, schedule pick-ups and vendor outside work.

-Respond to customer inquiries regarding billing and scheduling. Greet customers at the location and assists customers via phone and e-mail.

-Assist with parts inventories and cycle counts, procurement, storage and billing.

-Complete yard checks and/or safety inspections

-Assist with shop administrative processes and run reports as scheduled

-Complete repair orders, fuel analysis, and all paperwork involved in daily office procedures

-Recording attendance of shop personnel

-Ordering supplies, mailing, and scheduling

-Accident reporting and administration

-Prepares, issues, and sends out receipts, bills, policies, invoices, warranties, statements, and checks

-Operates computer terminal to input and retrieve data

-Opens and routes incoming mail, answers correspondence, and prepares outgoing mail

-Other projects and tasks as assigned by supervisor

Reference: 569335971

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