Head of Channel Experience

Posted on Nov 18, 2018 by UBS

Weehawken, NJ 07086
6 Nov 2018
Annual Salary

Your role
Are you driven by the desire to deliver exceptional client service? Do you enjoy problem-solving and building things from scratch?

We're looking for a Head of Channel Experience to:

• define and execute end-to-end advisor and client experiences that are key in differentiating the channel from other wealth management offerings (both internal and external)
• develop streamlined solutions that drive scale, channel efficiencies and advisor productivity
• manage the advisor platform, as well as the product and services menu; partner with Investment Platforms and Solutions to continually review and evolve the platform offering
• educate key stakeholders on the advisor platform capabilities
• partner internally to design and implement a roadmap inclusive of the channel's platform, products and services; partner with field specialists to rollout the roadmap to advisors
• lead the delivery of key initiatives for the advisor platform with a client-focused and data-driven approach
• design, coordinate and implement the necessary compliance and supervisory frameworks

Your team
You'll be joining a fast-growing team within the Wealth Management business, working in Weehawken, NJ. We are constantly innovating as we drive the creation of a strategic business that touches nearly every area within Wealth Management. You have the opportunity to join us as we build from the ground up, and as Head of Channel Experience, you'll play an important role in helping deliver this new experience to our Wealth Management clients and the advisors who serve them.

What we offer
Together. That's how we do things. We offer people around the world a supportive, challenging and diverse working environment. We value your passion and commitment, and reward your performance.

Keen to achieve the work-life agility that you desire? We're open to discussing how this could work for you (and us).

Take the next step
Are you truly collaborative? Succeeding at UBS means respecting, understanding and trusting colleagues and clients. Challenging others and being challenged in return. Being passionate about what you do. Driving yourself forward, always wanting to do things the right way. Does that sound like you? Then you have the right stuff to join us. Apply now.

About us
Expert advice. Wealth management. Investment banking. Asset management. Retail banking in Switzerland. And all the support functions. That's what we do. And we do it for private and institutional clients as well as corporations around the world.

We are about 60,000 employees in all major financial centers, in more than 50 countries. Do you want to be one of us? Head of Channel Experience

Reference: 569335795