Dir., Membership Geo & Inventory Enablement
Posted on Nov 13, 2018 by Nike
Overview NIKE Digital is taking technology into the future and bringing the world with it. At NIKE Digital, we embrace open source, contributing to the community by building - and sharing - digital solutions that work on a global scale. We invest in cutting-edge technologies and work with a network of open source libraries and tools, like React.js, Node.js and GraphQL. These investments and tools help us advance web and native UI development, evolve our data science and eCommerce capabilities, refine our DevOps and retool our services infrastructure.
We're passionate about NIKE and all the swoosh represents: limitless drive, innovation, creativity and possibilities for collaboration. We focus relentlessly on talent and are always looking for ways to encourage growth. We are inspired by the NIKE legends who built an empire rethinking product and service, and we seek to bring that level of innovation to our technologies. Our vision is to build and deliver extraordinary NIKE platforms, services and products directly to athletes* around the world.
*If you have a body, you're an athlete.
- Full Time
- Level: Corporate
- Travel: Minimal
Success Profile At Nike Digital, we're revolutionizing fitness and sport. We're creating personalized digital experiences that inspire athletes to move faster, push harder and acheive their personal best. As a team, we're motivated by Nike's proud legacy of always being first. Join our world-class technologists in finding innovative ways to engage consumers and strengthen their connection to our products, services and brand. The work you do today will help modernize the workplace and prove essential to Nike's future success and growth.
- Digitally Savvy
- Technologically Savvy
- socially conscious
- team player
Nike gives me the freedom to create, to innovate, to fail. Our team is encouraged to experiment and take risks, a process out of which our digital future grows. Chris Peddecord Front End Engineer, Nike Digital
Nike is one of the biggest and most prestigious brands. Making nike.com live up to that prestige and work at a global scale, is the kind of challenge that brings me back to work, day-after-day. Ryan Miller Technical Architect
- Tutition Reimbursment
- Paid Time Off/Summer Fridays
- Family Support
- Relocation Reimbursement
- Work/Life Balance
- Company Wide Volunteering
Global Member Services + Consumer Knowledge Nike, Inc.
Nike's Consumer Direct Offense is designed to serve the athlete faster and more personally, at scale, led by digital. With focused growth through key categories, this new offense will connect the NIKE Brand and products with consumers in new and more powerful ways across 12 key cities and 10 key countries. At the heart of the Consumer Direct Offense is Nike's new NikePlus membership program that will provide member-only access to the products members love, matched to their individual preferences and buying patterns. This unique access to NIKE's greatest innovations and hottest styles is about three key services that serve consumers on their terms: first access to the latest products, exclusive access to personalized services and experiences, and reserved product for members only. In order to superpower this offense, we have brought together Nike's Member Services organization with Nike's enterprise consumer data & analytics organization (Consumer Knowledge). Our mission is to create the world's most distinctive membership program that accelerates consumer connections while driving growth and profitability for the Nike Brand.
We are looking for a leader to join the Global Member Services leadership team in the newly created role of Director, Inventory Enablement. This leader will source benefit inventory upstream in our Gameplan and Partnerships process. Ideal backgrounds for this role include leaders with expertise in driving inventory forecasting and member benefit planning across physical and digital benefits. Candidates should have a good understanding of technology and process improvement methods, as well as the ability to effectively communicate strategy, requirements and capabilities. The right candidate will have the ability to consistently deliver impact while maintaining strong cross-functional partnerships. We are looking for candidates who thrive in fast paced and complex environments, with a desire to be at the center of a massive transformation of Nike's digital and direct capabilities. Flexibility, drive, and communication capabilities will be critical characteristics.
Key responsibilities of this role include:
- Deliver a decision model for incorporating product releases as member benefits
- Operationalize the supply chain and other key processes to deliver member benefits
- Define tooling and process requirements in partnerships with technology groups
- Drive progress with stakeholders across the matrix
Success for this role requires the establishment of a best-in-class membership program.
- 8-12 years relevant experience in supply chain and inventory forecasting; inventory management in a retail environment is highly preferred
- Education in Business Management, Business Strategy, Economics or Finance
- Proven track record of influencing leaders and teams to drive business process improvements for loyalty/membership programs or digital commerce and technology at major global companies
- Deep understanding of the landscape of membership programs and the drivers of commercial and operation success
- Experience with digital commerce & content platforms is a plus