eCommerce Analyst - Inventory Ctrl & Sales Audit
Posted on Nov 14, 2018 by Dick's Sporting Goods Corp
The Ecommerce Analyst position is responsible for performing Sales Audit and Inventory Control functions for Ecommerce business units. This position is responsible for reconciling various data sources and identifying exceptions that impact KPI, 3rd party ecommerce partners, Dick's financials and customers. In addition, this position is responsible for performing various reconciliations to ensure all files received from our 3rd party vendors or messages passed between internal systems were consumed properly and are accurate and complete.
Daily balancing of internet sales across multiple webstores to validate that sales are properly recorded in DSG's merchandising system. This will require reconciliation of data between DSG's internal systems and 3rd party vendors that we partner with for various functions. In addition, the Analyst will be responsible for validating that the proper tender is collected i.e. all credit cards are settled and gift cards are redeemed for online sales and returns. Also requires the ability to identify and resolve problems that are not consistent each day and the ability to determine corrective action needed to ensure inventory and sales are accurate and the customer is whole.
Daily reconciliations of gift card activations and redemptions between web stores, gift card vendors, and internal merchandising system. In addition, daily auditing of gift card activity performed by Sales Audit and Customer Service. Address variances found in the reconciliation with Customer Service and Sales Audit group and ensure that variances are corrected.
Work closely with the Senior Sales Audit Analyst to investigate and report issues. Assist in the correction of sales and inventory issues.
Assist with testing and validation of all bug fixes, enhancements, and new reporting as the ecommerce platform continues to develop.