Coord-Athletics Ticket Svcs

Posted on Nov 19, 2018 by Texas Tech University

Lubbock, TX 79401
Leisure & Sport
Immediate Start
Annual Salary
Job Description
Position Description

Performs supervisory and coordinative work in the operation of a specific program or departmental project. Responsibilities involve the coordination and supervision of the various functions and aspects of a specific program as well as the monitoring of program staff and operational procedures. Work is performed under general supervision with evaluation based on results obtained. May supervise program staff, volunteers and student assistants.

Major/Essential Functions
  • Assist fans and donors with the purchasing of single, mini-plan, and season tickets via phone and walk-up sales.
  • Assist managers with event setup, game day operations, as well as event reconciliation as needed.
  • Assist ticket operations staff with the process of creating invoices and mailing to fans and donors.
  • Coordinate the daily printing and mailing of single, mini-plan, and season tickets.
  • Process mail daily, including receiving and tracking payments in ticketing database.
  • Provide a high level of customer service to fans and donors.
  • Prepare and submit work orders and purchaser orders for the areas of Ticket Operations, Ticket Sales and Promotions/Fan Engagement.
  • Coordinate, arrange and process travel per university policy.
  • Assist in various office projects and provide additional administrative assistance in office, as needed.
  • Comply with all NCAA, Big 12 and Texas Tech University rules, regulations and policies.

Texas Tech University Athletics Texas Tech University participates in the NCAA Division I and is a founding member of the Big 12 Conference. The Athletics program proudly promotes its mission, "To Educate, Serve and Grow Fearless Champions," by supporting more than 400 student athletes in 17 different sports. Mission Statement: To Educate, Serve and Grow Fearless Champions Guiding Principles Each day our focus is on our student athletes' experience.
  • Do the Right Thing
  • Win Every Day
  • Success is Built on Quality Relationships
  • Respect the Past & Invent the Future.

    Texas Tech University Overview Texas Tech University offers more than 100 undergraduate, over 100 masters, and 50 doctoral degree programs, and is in the midst of the most exciting time in the school's history. As the university embarks on becoming the state's next national research university, the opportunities for students could not be greater. Even with an enrollment approaching 36,000, the University prides itself on retaining the feel of a smaller institution where students boast of one-on-one interaction with top faculty. The University strives to foster an environment that celebrates student accomplishment above all else. Texas Tech is large enough to provide the best in facilities and academics, but small enough to focus on each student individually, with a commitment to enhancing the cultural and economic development of the community, state, nation, and world. Texas Tech students come from almost every county in Texas, all 50 states and more than 100 foreign countries.

    Required Qualifications

    High school graduation plus five (5) years progressively responsible related experience; additional related education may exchange for required experience on a year for year basis.

    Preferred Qualifications

    • Strong computer skills and proficient in Microsoft Word, Excel, PowerPoint, and Outlook.
    • Excellent verbal and written communication skills.
    • Professional, self-motivated and detail oriented, with the ability to adapt in a quick changing work environment.
    • Proficient ability in written and mathematical processes.
    • Bachelor's Degree and previous experience in ticketing and utilizing ticketing software.

    Application Procedures:

    1. Apply online at ; enter via STAFF portal and search for req#ID 15551
    2. Shortcut URL:
    3. Required Attachments: Resume & Cover Letter
    4. If you should need assistance with the application process, please contact Texas Tech University, Human Resources, Talent Acquisition office at or .

    As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant's race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran. Texas Tech University offers a great benefits/retirement package!

    Internal Number: 15551

  • Reference: 561319774

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