Account Executive - Ticketing Department

Posted on Nov 21, 2018 by Kentucky Speedway

Sparta, KY 41086
Leisure & Sport
Immediate Start
Annual Salary
Full-Time
This department is seeking a candidate who is interested in event ticketing sales. This position will work with Motorsport ticket promotions, sales initiatives, and ticket fulfillment. The Ticketing department looks for someone who is energetic and able to multi-task in a fast-changing environment. Compiling and maintaining database information is also expected. Role and Responsibilities:
  • Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales leads.
  • Promote and sell season, group and individual ticket packages.
  • Generate ticket sales revenue through heavy phone sales.
  • Keep management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and feedback on customer satisfaction.
  • Recommends changes in products and services, also including upselling strategies for a better racing experience.
  • Make a minimum of 60 outreach calls per day from provided lead lists & prospecting.
  • Meet or exceed daily call expectations and yearly sales goals.
  • Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
  • Handle all incoming sales/service calls.
  • Effectively execute sales campaigns and training set forth.
  • Efficiently manage workday as determined by Management.
  • Maintain computerized records of clients and prospects with our Tickets.com system.
  • Assist customer service efforts during renewal campaigns.
  • Help organize and execute departmental mailing strategy.
  • Contributes to team effort by accomplishing related results as needed.
  • Perform other duties and responsibilities as assigned by managers.
  • Assist with all event responsibilities regarding race day operations.
  • Ability to travel to various shows and events that promote Kentucky Speedway in a positive manner.
  • Promote fun and excitement around KYS Mission Statement. Skills/Qualifications:
  • Proficiency in Microsoft Office is required.
  • Able to work extended hours as required, especially surrounding large events.
  • Previous experience in phone sales, outside sales, customer service or retail sales is beneficial.
  • Have a professional demeanor.
  • Excellent communication skills, strong enthusiasm and the ability to engage professionally with clients/fans are required.
  • Customer Service, Meeting Sales Goals, Closing Skills, Team Player, Prospecting Skills, Negotiation, Self-Confidence, Product Knowledge, Presentation Skills, Organizational Skills, Excellent Customer Service Skills, Motivation for Sales, and Ability to attend all Events.
  • Must be able to pass pre-employment background screenings. Compensation This is full time hourly position. $13.00 per hour Benefits Health/Dental/Life/Disability/Vision Insurance 401K with employer matching Paid vacations
  • Reference: 569124802

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