Sales and Delivery Coordinator
Posted on Nov 17, 2018 by Talentburst Inc.
Processes & Tools:
- Analyze existing processes, define improvements, develop new processes and champion usage.
- Processes include but are not limited to: Go-to-Market, Sales
Reporting from Forecasting tools, Performance Management and defined Operations Services.
- Establish yourself as a trusted advisor and partner to the business,
understanding core requirements and how to enable decision-making.
Projects & Programs:
- Identify, define, and execute projects designed to address
and improve operational bottlenecks, gaps, or deficiencies.
- Take charge and execute priority programs within scope.
- Manage expectations, timelines, stakeholders, communication, and risks for effective decision-making and project/program completion.
- Enable business and sales stakeholders to leverage, adopt, and
adhere to defined core processes or tools.
- Drive accountability for smooth end-to-end process execution.
- Actively contribute to the one team spirit. Share successes,
learnings, and best practices beyond internal borders or silos.
Application, Data, Reporting:
- Contribute and support the design, blueprint, and build sales supporting infrastructure (systems, tools, or applications).
- Provide system and/or user support and enablement through documentation, training, hands-on support, etc
- Manage aspects of the deployment and maintenance of related infrastructure incl. governance and documentation.
- Ensure data stewardship - may include data creation, data enhancements, strategy or maintenance.
- Reporting - deliver or execute reports. Create relevant functionality, enable advanced analytics, and insight to provide decision-support based on facts.
- Enable a greater customer experience by managing customer relationships and expectations efficiently
- Optimize customer engagement through best practice, insight, and enablement
- Position yourself as content/process specialist for related hands-on sales support including but not limited to: Reference Management, Bid & Proposal Management, Deal Support…
- Update and maintain related tools for greater customer insights
Enablement & Knowledge Management:
- Enable rollout and implementation of strategy, solution, innovation and other business topics and to various audiences
- Optimize the (internal or external) learning experience and consumption of related content/messages through relevant or innovative tactics and tools
Bilingual - French/English desired