Deductions Resolution Intern - Fall 2018

Posted on Nov 21, 2018 by Fanatics, Inc.

Jacksonville, FL 32099
Leisure & Sport
Immediate Start
Annual Salary
Full-Time


Deductions Resolution Intern

Fanatics is seeking an intern to aid in the research and resolution of deductions, along with suggesting process improvements to reduce the overall in-flow of deductions.

Core Responsibilities:

  • Conduct research and analysis to resolve deductions, including those related to freight, damaged merchandise, pricing differences, shortages, POD's, and other discrepancies.
  • Verify the validity of deductions by obtaining and analyzing documentation from customers to identify root causes.
  • Work with customer and internal cross-functional teams (Sales & Customer Service) to ensure timely clearing of chargebacks/deductions.
  • Identify root causes of deductions and work with cross functional teams to reduce/eliminate recurring deductions
  • Assist AR / Credit Team in resolving payment/deduction/chargeback issues
  • Ability to problem solve, think independently, and be persistent in bringing issues to conclusion


Job Requirements:

  • Comprehension of accounting concepts including account reconciliation, debits/credits, and AR processes
  • Advanced proficiency in Excel, including pivot tables and v-lookups
  • Strong analytical and organizational skills
  • Ability to build solid working relationships with co-workers and internal/external customers at all levels
  • Bachelor's Degree


Required Skills:

  • Effective professional communication skills with all levels of management
  • Strong ability to analyze information and make sound decisions
  • Ability to prioritize workload and multi-task in a fast-paced environment, while meeting assigned deadlines
  • Strong computer skills, including Excel and navigating customer online portals
  • Position may be demanding because of deadlines and interruptions to work
  • Must have the ability to travel as needed, to support the business

Reference: 561324680

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