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O365 Exchange Engineer

Posted on Nov 21, 2018 by Nike

Portland, OR 97201
Leisure & Sport
Immediate Start
Annual Salary
Full-Time
Job Description

Nike, Inc. Technology is responsible for making the world's largest sport brand run faster, smarter and more securely. From infrastructure to security and supply chain operations, Technology specialists drive growth through top-flight hardware, software and enterprise applications. Global Technology aggressively innovates solutions to drive growth while creating and implementing tools that help make everything else in the company possible.

Description

At Nike, we serve athletes. Fueled by the insights of the world's best, we design and create products to elevate human potential on a global scale. And it's on us, the Global Operations Team (GOT), to help bring this mission to life.

We are a diverse lineup of thousands spread across the globe. Together, we are building a smarter, more connected and automated value chain. And we are looking for world-class talent like you to contribute to this journey.
  • Configure and administer Office365 SharePoint and Exchange Online in an enterprise setting
  • Administer O365 Licensing
  • Support Exchange On-Premises Servers
  • Manage and work with users, assist with permissions management and provide EU training, provision site collections, manage solutions, maintain any new tenants, and other SharePoint Features
  • Assist in design, development, testing, migration and deployment activities needed to deliver quality solutions
  • Assist with and create artifacts for training end users and stakeholders
  • Regularly audit and enforce site standards to ensure governance policies and processes are maintained
  • Analyze situations and problems to identify root cause and determine possible solutions to prevent reoccurrence
  • Responsible for following change control procedures to plan/test/implement infrastructure and application changes in coordination with business partners
  • Monitor ticketing system for incidents/issues and resolve in accordance with SLA
  • Work with other cross functional teams to support projects and initiatives, and to assure knowledge transfer for new apps, features and/or solutions
  • Respond to off-hours support escalations, and participate in team on-call rotation


Qualifications

Required:
  • Minimum of 6 years hands-on experience administering and configuring SharePoint
  • Experience with SP Workflow logic and MS Office apps integrations
  • Minimum of 3 years hands-on experience administering Office365 Exchange Online
  • Understanding of e-mail flows and relays, including ability to track messages and identify issues on an email delivery path
  • Being familiar with Microsoft Support troubleshooting practices
  • Experience utilizing scripting (e.g. PowerShell) in administration and reports generation
  • Must be a team player - friendly, communicative, open, honest, thoughtful and committed. Must work cooperatively with others, sharing ideas and collaborating and ultimately putting team goals first
  • Must be self-motivated, detailed oriented, and able to work independently with little supervision
  • Able to respond to high-pressure situations in a methodical way and to prioritize work effectively
  • Strong written, oral, and interpersonal communication skills, with strong client service focus
  • Ability to present ideas in business-friendly and user-friendly language, appropriate to both technical and non-technical audiences
  • Solid understanding and proven experience with tools such as Process Monitor, Performance Monitor, Event Viewer, and other server monitoring tools to troubleshoot server software as well as network issues
  • Experience working in a multicultural Enterprise environment with teams in different countries
  • Strong willingness to learn constantly, and adapt to latest technologies and challenges
Preferred:
  • Degree in Computer Science, Engineering, Mathematics, or related field OR equivalent work experience in a technical discipline related to Information Technology that demonstrates technical competency


Reference: 561324600