The New York Red Bulls are one of 23 teams in Major League Soccer (MLS) in 2018. They are one of the ten charter clubs of MLS, having competed in the league since its founding in 1996. The club plays home matches at Red Bull Arena (RBA) in Harrison, New Jersey. RBA, a state-of-the-art 25,000-seat stadium, is widely regarded as the top soccer-specific stadium in North America. The club is owned by the Austrian beverage company Red Bull GmbH for which the team is named. The Red Bulls have made the MLS Cup Playoffs in eight straight seasons, and in 14 of the last 15 years. New York won the MLS Supporters' Shield in 2013 and 2015, and has finished atop the Eastern Conference in three of the last five years. The New York Red Bulls offer one of the nation's premier youth soccer development programs, from local soccer partnerships across New York and New Jersey to Regional Development Schools and the Red Bulls Academy teams, which annually rank amongst the best U.S. Soccer Development Academy programs in the nation. The Youth Soccer Specialist plays a key role at the New York Red Bulls in regards to cross-departmental communication. This specialist will be instrumental in the success of the Red Bulls Training Programs ticketing offer, which is provided to all Partner Clubs & Camp Customers. This individual is also expected to have a strong impact on the non-partner youth soccer clubs in the area, as well as an impact on overall group sales. Essential Functions:
- Collaborate with Red Bull Training Programs to establish sales initiatives to Program partners and customers - Generate qualified leads via outbound calls, meetings, in-game entertaining and networking with main focus on Group Packages - Maintain an active role in the renewal & new sales of youth soccer programs - Maintain a high level of customer service to youth soccer clients & partners - Work with internal groups to ensure efficient and quality servicing of accounts including, but not limited to, ticket distribution, complaint resolution, suggestions and contract administration - Participate in game day activities, promotions and sales for all events related to youth soccer experiences - Other duties as assigned - Knowledge of selling ticket packages in the New York/New Jersey Metropolitan area - Ability, if needed, to sell a full menu of New York Red Bulls ticket plans including but not limited to Skyboxes, Full - Season Tickets, Partial Plans and Groups - Exceed established expectations for outbound prospecting calls and meetings - Meet and exceed established sales quotas on weekly, monthly, and yearly basis - Develop relationships, set face-to-face appointments (both externally and at Red Bull Arena) and show seats to potential customers with the objective to close new and renewal group sales business. - Continuously look for ways to develop and grow new and existing customer relationships through seat visits, prospecting, referrals and other ticket sales initiatives (sales booths, in-house events and off-site community events, networking). Skills and Ability:
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that s/he can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities - Bachelor's degree in Marketing, Sales or Business related field - Must have at least one to two years' experience in selling ticket packages for another professional sports team and/or knowledge of the Youth Soccer landscape in the tri-state area - Strong Customer Service skills. - Well organized and self-motivated. - Positive attitude, collaborative and team oriented. - Excellent knowledge of ticketing software (Archtics) - Excellent knowledge of PC systems including Word, Excel and database related packages Due to the cyclical nature of the entertainment industry, the employee may be required to work varying schedules to reflect the business needs of the company. Red Bull New York provides comprehensive benefits offerings to all full-time employees. Our benefits include medical and dental insurance, 401(k) plan, flexible spending accounts, tuition reimbursement, life insurance, health and wellness benefits, and a paid time-off program. Red Bull New York is an equal opportunity employer and we welcome applications from all backgrounds regardless of race, color, religion, sex, ancestry, age, marital status, sexual orientation, gender identity, disability or any other classification protected by law.