Logistics done differently. At XPO Logistics, we know that strong leadership is key to our success. As the Sales and Operations Manager, you will generate new sales revenue and identify business opportunities for company services. On our team, you'll have the support to excel at work, and the resources to build a career you can be proud of. Pay, benefits and more. We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability, and the opportunity to participate in a company incentive plan. What you'll do on a typical day: Interview and train new employees in customer sales roles; conduct employee reviews, and set SMART goals Act as a liaison between the sales branch and carrier procurement center; work cross-functionally to review pricing, market penetration, and service KPIs Drive both revenue and margin growth across multiple verticals and modes; develop and maintain best business practices Assist in submitting timely customer bid packages and RFPs Develop sales pipelines and strategies Review sales activity KPIs including revenue, margin, load count, call logs, and CRM adherence; manage day-to-day operations with KPI metrics Review customer metrics in real time What you need to succeed at XPO: At a minimum, you'll need: Bachelor's degree 5 years of transportation-related experience It'd be great if you also have: 2 or more years of non-asset based brokerage experience Experience in management and leadership; conflict resolution experience Ability to prioritize; work effectively within time limits Ability to think analytically, and interpret data to drive decisions Proven leadership and collaboration skills with the ability to effectively supervise, coach, and influence employees Be part of something big. XPO provides cutting-edge supply chain solutions to the world's most successful companies, including Disney, Pepsi, L'Oréal, Toyota and many others. We're the fastest-growing transportation company on the Fortune 500 list and we're just getting started. We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran, or other protected status. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.