Customer Service

Posted on Nov 16, 2018 by HD Supply

Norcross, GA 30071
Retail Trade
Immediate Start
Annual Salary
Full-Time
Company Overview HD Supply (NASDAQ:HDS) ( ) is one of the largest industrial distributors in North America. The company provides a broad range of products and value-add services to approximately 500,000 customers with leadership positions in maintenance, repair and operations and specialty construction sectors. Through approximately 260 locations across 36 states and six Canadian provinces, the company's approximately 11,000 associates provide localized, customer-driven services including jobsite delivery, will call or direct-ship options, diversified logistics and innovative solutions that contribute to its customers' success. With an active commitment to the communities in which we operate, HD Supply associates are part of a thriving organization that supports the virtues of wellness, diversity and inclusion - all of which are top priorities for the company. Equally as important is empowering our associates to grow professionally while providing competitive benefits and compensation. If you're ready to find a rewarding career and achieve your full potential with a growing industry leader, HD Supply is ready for you! Job Description & Qualifications Job Summary Responsible for specialized warehouse tasks in receiving, inventory, customer service, and/or order processing. This position requires operation of a Company Vehicle or a Personal Vehicle and such operation is done consistently more than 20% of the average work week. If selected for this position, HD Supply will run a Motor Vehicle Record (MVR) report. A requirement of this position is an acceptable MVR report. Major Tasks, Responsibilities and Key Accountabilities Receives, counts and records shipment data into the system. Matches packing list information to actual packed merchandise. Prepares packages/merchandise for storage. Record receiving data using computer. Pack, unpack, and mark stock items, using identification tag, stamp, or electronic marking tool or other labeling equipment Identify incorrect/short shipped items and immediately notify supervisor. Deliver products, supplies, and equipment to designated area. May operate forklift or other machinery in order to complete tasks. Verify computations against physical count of stock. Examine and inspect stock items for wear and defects. Maintains condition of work area (i.e. free of trash, product in correct location, etc.). Follows company safety policies and procedures and encourages other associates to do the same. May perform order layout and make changes to carriers or picking method. Performs other duties as assigned. Nature and Scope Refers complex, unusual problems to supervisor. Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, and techniques. Work typically involves regular review of output by a senior coworker or supervisor. None. Work Environment Typically located in a comfortable environment but with regular exposure to factors that may cause noticeable discomfort or a moderate risk of accident or illness, such as temperature extremes, moving machinery, loud noises, and fumes. Ability to lift and carry up to 50 pounds in a physical environment. Ability to stand for periods of time up to and exceeding 60 minutes. Ability to make repetitive movements, such as using a 10-key or calculator, bending, or squatting. Typically requires overnight travel less than 10% of the time. Education and Experience HS Diploma or GED strongly preferred. Specialized skills training/certification may be required. Generally 2-5 years of experience in area of responsibility. Preferred Qualifications & Job Specific Details Preferred Qualifications Knowledge of machines and tools. Computer experience. Time management and organization skills. Ability to understand written material and basic math skills Interpersonal and communication skills. Ability to work with others in a group, cooperate with others, offer to help when needed, and foster a team climate within the group where members are committed to a common goal. SAP experience preferred. Forklift experience preferred. Willing to work in Norcross and Forest,Park GA PRID PRID114 Job ID 22 Business Unit Facilities Maintenance Functional Area Warehouse Remote Position? No Position Type Full-Time HD Supply is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. HD Supply considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.

Reference: 568618674

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