Patient Services Manager 2
Posted on Nov 17, 2018 by Sodexo
Brigham and Women's Hospital, a 793-bed teaching affiliate of Harvard Medical School, is recognized internationally for its excellence and innovation in patient care, biomedical research, and education and training programs for physicians, scientists and health care professionals.
Sodexo is seeking Registered Dietitians with licensure in Massachusetts. This Manager will serve as the Call Center Manager, responsible for managing all operations related to the Food Service Call Center including managing ~35 employees who assist patients with meal selections within prescribed diet orders, serving as a liaison to the Nutrition Department and the inpatient clinical dietitians, contributing to menu and recipe development, and precepting 10+ Dietetic Interns/yr for their 4-week food service rotation.
Sound like the opportunity you've been waiting for. Apply today! We look forward to hearing from you.
Provides direction for patient meal services at patient care units to ensure customer satisfaction and retention for the Company.
- Directs daily operations of patient meal services at patient care units to ensure employees have appropriate equipment, inventory and resources to perform their jobs and meet goals and deadlines.
- Supervises day-today work activities by delegating authority, assigning, scheduling, and prioritizing activities and monitoring operating standards.
- Establishes operating standards, implements quality improvements and communicates them to employees.
- Performs audits and prepares reports.