Master Service Consultant - Appliance Repair - $2,500 sign-on bonus!

Posted on Nov 20, 2018 by Dish Network

Salisbury, MD 21801
Manufacturing
Immediate Start
Annual Salary
Full-Time
Summary
DISH supports 135+ In-Home Services facilities that deliver service solutions to customers in every zip code, across the entire country. The IHS organization encompasses thousands of talented and dedicated employees who serve in roles devoted to a flawless customer experience while delivering the industry's best products and services for DISH and many other national, household brands.

Job Duties and Responsibilities
If it s broken, you know how to fix it. You ve made a career out of fixing the things you use. Come join our growing team of Service Technicians, who are working on new ways to fix the things we all use, every single day. At DISH, we understand Field Service. We ve pioneered it. Our experienced Service Technicians are applying their creativity and passion to transform the industry, one customer at a time. Whether it s Smart Home Services, Appliance Repair, Wireless Networking, Smart Phone Repair, Quality Enhancements, or Audio Components our Service Technicians are multi-skilled and highly trained to complete every aspect of the task at hand for our customers. Come help us fix what you already know how to.
You provide the experience, we ll provide everything else:
  • $25 / hr or more based on experience and knowledge base
  • Plus:
    • Paid training
    • Versatile uniforms
    • Cutting edge tools
    • Fuel card
    • Fully-equipped vehicle
  • Differing types of work; expand your skillset beyond a single-track
  • Have 3 days off per week we schedule our technicians to work 4 day work weeks
  • Highly independent work with an opportunity to help build the foundation of our growing team
  • Comprehensive benefits package including complimentary DISH Network service, paid time off, medical, dental, and vision insurance, 401K, employee stock purchase program, and tuition reimbursement
Appliance Service Professional Primary Responsibilities:
  • Act as an advocate for the Customer
  • Know Your Business clearly communicate all work that needs to be completed and projected timelines it will be completed by
  • Do It Right the First Time understand what is required of each task you perform and take an exceptional amount of pride in everything you do
  • Think Long Term educate each customer on their products, possible upgrades, and any additional solutions that might enhance their experience
Skills - Experience and Requirements
A successful Appliance Service Professional will have the following:
  • 2 5 years of Appliance Repair experience, with excellent written and verbal communication capability
  • High energy, resourcefulness, and strong multi-tasking skills
  • Ability to read and follow wiring diagrams and manufacturer manuals, while applying strong troubleshooting and diagnosis skills
  • Strong customer service skills; friendly, approachable and motivated with a strong work ethic and high degree of integrity
  • Ability to stand for long periods of time, lift over 70 lbs at times, crawl into small spaces, work in all climates and remain within the individual weight requirement of 275 lbs
  • Willingness to work flexible schedules including weekends, holidays and evenings
  • Must possess a valid driver's license in the State you are seeking employment in, with a driving record that meets DISH's minimum safety standard
  • Associated topics: breakdown, customer service, diagnose, equipment, field service, field service technician, machine maintenance, maintenance, malfunction, repair

Reference: 568376837

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