Help Desk Administrator, Akron -
Posted on Nov 20, 2018 by Affinity Executive Search
A full-time opportunity for an IT Help Desk support team member for our Akron, Ohio office. This position includes supporting the day-to-day technology needs for all locations including; local and remote desktops, hardware and applications, as well as client end users. This position is also responsible for identifying local trends, emerging staff needs, and any technology challenges that may need attention.
This is a great opportunity for someone who enjoys IT and helping others, but is eager to get away from their cubicle. Our IT department has frequent interaction with our employees and other members of IT. The ideal candidate will possess troubleshooting skills and have experience with remote support, multiple office environments, one-to-one employee training, and working with employees at all levels of the company.
Strong knowledge of hardware/software, applications, network printers, and operating system software.
Experience in 2008, 2012, 2016 Domain, Windows 7, Windows 10, SharePoint, Citrix, Office 365.
Basic Active Directory knowledge such as creating accounts, resetting passwords, modifying group memberships and unlocking accounts.
Office 365 suite including productivity tools such as Planner and Teams.
Permanent Position; Salary + Benefits + 401k, etc...