General Manager, Ticket Sales - University of Iowa

Posted on Nov 17, 2018 by IMG Learfield Ticket Solutions

Iowa City, IA 52240
Leisure & Sport
Immediate Start
Annual Salary
Full-Time
IMG Learfield Ticket Solutions are looking for the best and brightest that have the desire to be a part of the leader of a growing industry that is revolutionizing how college athletics operate. Members of our team come in with a passion and commitment to be the best and are motivated by the opportunity to grow their respective careers. For more information, please visit our website Responsibilities:
  • Provide overall leadership for collegiate season ticket retention, new ticket sales and service initiatives.
  • Oversee sales efforts involving season tickets, partial plans, premium sales and group tickets
  • Responsible for the recruiting, hiring and professional development of ticket sales staff
  • Provide ongoing MVP training, coaching and mentoring for ticket sales staff
  • Lead regular staff meetings and facilitating discussion and sharing of ideas related to growing ticket sales revenue
  • Develop and maintain a personal client base of ticket sales prospects and customers of their own
  • Prepare and manage an annual Ticket Sales business plan and budget in concert with appropriate staff and senior management that encompasses the sales and retention of all of our various ticket buying customers.
  • Effectively manage various group assets / experiences in order to maximize group ticket sales at all home games
  • Prepare timely and accurate sales reports that monitor the progress of the ticket sales team both individually and collectively and insures that we maintain proper sales pacing to meet the goals set forth.
  • Work with members of senior management team to manage relationships with outside vendors and corporate partners related to the sale of group tickets and corporate ticket sales packages
  • Work closely with university athletic department marketing staff on ticket sales promotions as it relates to driving ticket sales revenue
  • Work closely with Database Marketing Manager on CRM / Database initiatives including data collection, analytics and marketing directly related to generating incremental group sales revenue.
  • Assist Marketing personnel with the development of sales and support materials.
  • Work closely with athletic development office to ensure proper management of athletic donor programs as they relate to ticket sales initiatives and donor relations Qualifications:
  • Bachelor's Degree in Sports Administration or other field, or equivalent work experience;
  • Minimum of three (3) years experience working in sales with collegiate and/or professional sports team
  • Two (2) years of experience working in a ticket sales management role preferred
  • Superior communication skills, collaborative with strong leadership and interpersonal skills.
  • Results oriented leader with proven ability to motivate people and maximize revenue production.
  • Proven track record in ticket sales - in terms of both personal accomplishments and leading successful sales teams.
  • Must be enthusiastic, creative and able to think both strategically and tactically.
  • Ability to work in a dynamic, high paced environment.
  • Highest level of personal and professional integrity and ethics
  • Strong customer service skills
  • Demonstrated proficiency in Microsoft Office Suite
  • Experience working with Paciolan or Ticketmaster/Archtics ticketing systems preferred
  • Experience working with CRM systems such as ACT, Goldmine, Salesforce.com, Microsoft CRM, etc
  • Willingness and ability to work long hours, including holidays and weekends as required IMG College is an affirmative action-equal opportunity employer. It is the policy of IMG College not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.
  • Reference: 561330743

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