As an essential team member to the Twitch community, you will help drive operationalizing the scalability of our global payments at Twitch. We are seeking an experienced Manager with a passion for operational excellence and a knack for implementing best practices. This role will report to the Senior Accounting Manager - Global Payment Operations and will supervise staff. The ability to solve complex problems with a positive, "can-do" attitude is a must. Responsibilities:
Review and support the implementation of procedures and internal controls around vendor onboarding experience, employee procurement experience, vendor payment experience, and month and quarter-end reconciliation and reporting Be the resident SME and internal trainer around key onboarding steps, such as W8 BEN/W9 and related reporting, payment withholding as applicable, various compliance checks such as OFAC, internal controls and segregation of duties Project management and oversight of team workload prioritization and distribution, reporting of an including proactive communication around backlog Ability to communicate and forge effective work relationships cross functionally, in particular with: Tax, FinOps, Marketing, Finance, General Ledger, Content Accounting, Legal, and IT Streamline operations and correctly account for all aspects of procure-to-pay (purchasing and payments, employee expenses) Keep abreast of payments trends, in particular related to fraud prevention and detection and providing the team with training and insight Anticipate growth trajectory of transactions and communicate staffing needs proactively Mentor and decode a path to employee development Other responsibilities include, but are not limited to participating in special projects, system enhancements or ad hoc analyses Communicate system requirements and relevant current and future state use cases to finance systems team and support projects that streamline existing process & procedures Support month-end close process, including ensuring that appropriate month-end close accruals capture expense cutoff Ensure processes and controls are operating as documented, and are operating effectively on a regular cadence Requirements:
5+ years of payments experience, of which at least 2 years managing people directly Bachelor's degree from an accredited college or university required; Accounting concentration a plus Exceptional analytical skills and strong Excel skills Excellent verbal and written communication skills with the ability to interact at all levels of the organization Detail-oriented with a high sense of urgency and exceptional organizational skills Bonus Points:
CPA Netsuite Experience Coupa Experience Perks: Medical, Dental, Vision & Disability Insurance 401(k) Maternity & Parental Leave Flexible PTO Commuter Benefits Amazon Employee Discount Monthly Contribution & Discounts for Wellness Related Activities & Programs (e.g., gym memberships, off-site massages, etc.) Breakfast, Lunch & Dinner Served Daily Free Snacks & Beverages Twitch is the world's leading video platform and community for gamers, with more than 100 million visitors per month. We connect gamers from around the world by allowing them to broadcast, watch, and chat with each other. Twitch's live and on-demand video platform forms the backbone of a distribution network for video game broadcasters including pro players, tournaments, leagues, developers and gaming media organizations. Twitch is leading a revolution in gaming culture, turning gameplay into an immersive video experience. Learn more at .