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Workforce Optimization Sr Manager

Posted on Nov 11, 2018 by Nike

Portland, OR 97201
Leisure & Sport
Immediate Start
Annual Salary
Job Description

Nike, Inc. Retail Corporate is the backbone to stores around the world. A global network of teams - Finance, Human Resources, Talent Development, Marketing, Merchandising, Real Estate and Strategic Planning - direct the daily operations of and the hundreds of Nike Stores and Nike Factory Stores. Retail Corporate teams share the same passion and energy for the brand as their in-store teammates, and it shows: Retail continues to be one of Nike's top areas of growth.


As our Senior Manager, Workforce Optimization & Reporting you will drive retail operational excellence by providing expertise (tools, systems, communication, and processes) necessary for stores to improve productivity & profitability. You will focus on setting standards and best practices within the labor model, to protect and deliver sales and service. You'll lead a team to create best practices, analyze, review and update current reporting processes and tools. You'll identify areas for process improvements through assessment and review, and work with cross functional teams to deliver efficiencies. You'll be the voice of the field in financial performance management tools and storytelling

In this role you will:
  • Lead the day to day workforce optimization & retail process reporting teams.
  • Lead the development of short & long term tactical plans to drive productivity & efficiency in stores.
  • Create productivity programs and enhancements that elevate the athlete & consumer experience
  • Build strong and productive relationships with program stakeholders within the business, finance, brand, marketing, product presentation, store operations, and legal teams
  • Lead, coach, drive, and inspire the workforce optimization / reporting team
  • Play a critical role on the store operations manager team
To achieve these objectives, you will develop great relationships with Stores Leadership, Brand, Retail Brand Presentation, Concept Marketing, Online Merchandising, Store Operations, and many others.


  • Deep knowledge of retail
  • Bachelors Degree in Business, Finance or related field
  • 7-10 years of work experience in finance/operations/business management related field
  • Retail Store management experience is preferred
  • Experience with store work load planning is preferred
  • Connect cross functional teams to coordinate aligned strategies regarding consumer, athlete and P&L impacts
  • Superior interpersonal skills and ability to work cross-functionally
  • Execute store, field leadership and WHQ facing reporting
  • Elevate relationships with cross-functional counterparts and facilitate opportunities for collaboration
  • Excellent written and oral communication skills
  • Self-directed and comfortable working in ambiguous environments
  • Excellent attention to detail and organizational skills
  • Passion for Nike and sport
  • Ability to excel in a highly matrixed organization

Reference: 561326283