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Product Associate

Posted on Nov 16, 2018 by Nike

Portland, OR 97201
Leisure & Sport
Immediate Start
Annual Salary
Full-Time
Job Description

Nike, Inc. Technology is responsible for making the world's largest sport brand run faster, smarter and more securely. From infrastructure to security and supply chain operations, Technology specialists drive growth through top-flight hardware, software and enterprise applications. Global Technology aggressively innovates solutions to drive growth while creating and implementing tools that help make everything else in the company possible.

Description

Nike, Inc. Technology is responsible for making the world's largest sport brand run faster, smarter and more securely. From infrastructure to security and supply chain operations, Technology specialists drive growth through top-flight hardware, software and enterprise applications. Global Technology aggressively innovates solutions to drive growth while creating and implementing tools that help make everything else in the company possible.

The Global Express Lane program is chartered with revolutionizing Nike's world-class supply chain. We are an incubator for the business and value chain models needed to make the world's largest sports brand run faster, smarter and more responsive to consumer demand. We innovate and prototype the modern technology solutions required to change the way we do business in the 21st century and fully leverage the potential of predictive forecasting models, sensor-connected product, and real-time IoT feeds directly from the factory. We exist to optimize Nike.

The Express Lane program is looking for a strong Product Associate who will assist the Product Owner in ensuring customer needs are being met. As a Product Associate you will work closely with Product Owner and agile team members to ensure the work is clear and defined.

Responsibilities

  • Be a Product advocate; can describe the Product, its value, how it works, how it is adopted, speak to upcoming changes and tailor the information to the audience
  • Understand the Product Roadmap and use knowledge of future features to improve current stories and tests
  • Assist in customer adoption through personal interaction and written documentation
  • Identify, escalate and remove roadblocks, triage defects, and provide clarity from customers on issues where appropriate
  • Work directly with customers and team members to capture details of Feature requirements, understand use cases, collect samples, and find tests; apply knowledge of Product and business drivers to enhance work
  • Write and refine stories for clarity, business value, and acceptance criteria with guidance from Product Management
  • Work with Team to translate any internal "Enablers" into value driven stories
  • Assess, provide input and potential improvements to Product Owner on impact to business partners' current processes and their current use of the Product
  • Conduct feature mapping, gap analysis, data flow to help assess business implications of feature, tool, or platform
  • Conduct analysis to determine how features are performing, level of customer satisfaction, and provide suggestions for improvements
  • Highlight risks, escalate impacts and assist in analyzing possible solutions for complex issues
  • Conduct Product demos

    Skills
  • In-depth understanding of the Agile principles and methodologies and how they're applied in workplace culture
  • Able to solve complex problems and take a new perspective on existing solutions
  • Must excel working in team-oriented roles that rely on ability to collaborate with others
  • Self-directed and comfortable working in ambiguous environments
  • Strong attention to detail and organizational skills
  • Excellent communication, collaboration, team dynamics, and conflict resolution
  • Experience working with internal and external customers
  • Sufficient understanding of technology systems and the ecosystem the team works in to help team in overcoming roadblocks
  • Proven presentation and facilitation skills
  • Knowledge and hands-on creation of key artifacts including use cases, user stories, user acceptance criteria, configuration stories, or specifications

    Qualifications

  • Minimum 5 years relevant work experience with Bachelor's degree
  • Experience working with Agile teams
  • Experience working with Application Lifecycle Management (ALM) tools, VersionOne preferred
  • Experience with agile methodologies such as Scrum, LEAN, Kanban, XP Programming etc.

  • Reference: 561326187

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