Implementationist

Posted on Nov 17, 2018 by NBC Sports Group

Orlando, FL 32801
Leisure & Sport
Immediate Start
Annual Salary
Full-Time
Responsibilities

Job Duties

  • Reporting to the Course Sales Managers, this position will be responsible for daily operations and systems support for golf course partners and GN Plus specialists.

    The GolfNow Plus Implementationist day-to-day Responsibilities

  • Initial touch base with GN Plus client, which includes collecting social media credentials and applying auto-pricing to all online inventory
  • Respond to inbound correspondence, both through email and by phone, from course partners related to the onboarding of GolfNow Plus on an as needed basis
  • Become an expert in use of GolfNow Central, GolfNow's management software that powers the tee time inventory and information provided on GolfNow.com
  • Become an expert in use of GolfNow Plus local brand management tool, GolfNow's software that analyzes chatter, reviews and search for golf courses
  • Completing the creation of GolfNow Plus client's communication center within Salesforce, which includes connecting social media platforms and updating account page information
  • Responding to golfer reviews on the client's behalf
  • Completing onboarding process within a 96 hour window
  • Conduct hand-off call between client and GolfNow Plus specialist team


  • Qualifications/Requirements

    Basic Qualifications

  • Minimum of 1 year experience (including Internships) in a fast paced corporate environment

  • Must have experience working in a team oriented environment

  • Reference: 561333043

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