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Director of Golf

Posted on Nov 16, 2018 by Troon Golf

North Stonington, CT 06359
Leisure & Sport
Immediate Start
Annual Salary

Lake of Isles in North Stonington, CT is excited to announce the exceptional career opportunity of Director of Golf. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service. Please apply by clicking on the link below!

Key Responsibilities of the Director of Golf:

  • Oversees golf operations including; tournaments, rules, tee sheet activity, merchandise inventory, range operations, bag storage, player service operations, golf instruction programs, cart fleet, and locker room.
  • Ensures that associates provide a high level of service and creates a service oriented atmosphere that promotes the game of golf and meets the needs of the members.
  • Implements policies and procedures for the golf department including; compliance of all company standards relating to quality of products and services. Prepares work schedules and assigns associates areas of responsibility.
  • Works effectively and in cooperation with the Golf and Tournament Chairs and Committees. Attends all meetings as required.
  • Works closely with the Superintendent, Membership Director, Accounting Manager, Food and Beverage Manager and Banquet Sales Manager. Ensures timely communication and maintains a good working relationship.
  • Supports marketing programs to promote the facility's services to potential customers.
  • Maintains and/or increases group golf sales results, including number of rounds and average rate.
  • Monitors all retail and merchandise related activities including; all receiving, pricing, open-to-buy management and maintains sound inventory practices as necessary.
  • Manages golf department team members including but is not limited to: Assistant and Associate Golf Professionals, Teaching Professionals, Tournament Coordinator, and Guest Services Attendants.
  • Provides leadership and vision to golf staff, building people, and preparing them for career advancement.
  • Performs payroll tasks as scheduled and makes adjustments prior to submitting to payroll. Monitors hours to maximize productivity and minimize overtime.
  • Ensures all Human Resources procedures and policies are followed. Implements Troon personnel policy, initiates and monitors policies relating to personnel actions and training along with professional development programs.
  • Responsible for interviewing, hiring, training, planning, assigning and directing work, evaluating performance, rewarding and disciplining associates. Addresses complaints and resolves problems.
  • Prepares golf department annual budget, revenue goals and expenses as well as generating various (weekly, monthly, etc.) business volume forecasts across all revenue and expense categories.
  • Monitors golf department monthly and other financial reports/statements on a daily, weekly and monthly basis for the facility and takes effective corrective action when necessary across all revenue and expense categories.
  • Provide golf instruction through lessons and clinics to members and guests.
  • Incorporates safe work practices in job performance.
  • Maintains membership with the PGA and/or other professional associations. Attends professional and industry workshops and meetings to keep abreast of current information and developments.
  • Oversees the care and maintenance of all the facility's physical assets and each individual facility.

    Minimum Qualifications for the Director of Golf:

  • Bachelor's Degree; 4-6 years' experience and/or the equivalent in experience and training in private golf club operations.

    Other Qualifications:

  • Class A PGA Member or similar qualification is strongly preferred.
  • Possesses strong leadership and hospitality skills.

  • Experience with computerized POS and tee time system. Knowledge of Microsoft Office applications.

  • Reference: 561335566

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