Member Svcs Closer - Maple Grove
Posted on Nov 14, 2018 by Life Time Fitness
Life Time is currently seeking a qualified Member Services Closer. As a Member Services Closer, you will be responsible for delivering the highest quality customer service to all members and guest through professional greetings, account maintenance, and extensive knowledge of Life Time products and services. Proactively meet the needs of members and accurately answer questions. At times, you will assist with the overall direction, coordination and supervision of the Member Services department, including assisting with member cancellation request.
- Provide outstanding customer service and quickly and efficiently respond to member questions, comments, and concerns.
- Ensure team members greet and service members in a friendly and professional manner.
- Enter sales transactions for members, including program, service, and product payments.
- Balance cash drawer, reconcile membership accounts, and make necessary corrections and voids.
- High School diploma or GED
- Minimum of one year customer service experience
- Basic POS (point of sale) transaction experience.
- Experience working in retail or hospitality preferred.