HVAC Operations Manager

Posted on Nov 18, 2018 by Affinity Executive Search

Evanston, IL 60201
Engineering
Immediate Start
Annual Salary
Full-Time
POSITION OVERVIEW:Our client located in Evanston, IL is looking for an HVAC Operations Manager to manage daily operations and customer satisfaction. The right candidate will leverage their HVAC experience to manage the day-to-day activity of a branch office including the coordination and management of technicians, and the needs of clients to ensure satisfaction.

THIS IS A DIRECT HIRE POSITION,NOT C2C,NOT CONTRACT, WITH NO VISA SPONSORSHIPS AVAILABLE OF ANY KIND, AND WE DO NOT WORK WITH ANY THIRD PARTY CONSULTING FIRMS. YOU MUST CURRENTLY LIVE IN THE UNITED STATES TO BE CONSIDERED FOR THIS ROLE. PLEASE DO NOT APPLY IF YOU ARE LOOKING FOR A CONTRACT POSITION.This is not a remote position, and relocation is not available for this role, please consider that before applying.

RESPONSIBILITIES:

* Train technicians on new procedures, workmanship, and products for effective sales
* Drive satisfaction and efficiency through progress management and ride-alongs
* Ensure paperwork is accurate and complete and meetings and trainings are attended
* Analyze company workflows, identify areas of opportunity, and provide suggested improvements

REQUIREMENTS:

* HVAC industry experience is required
* Senior to advanced people management experience is required
* Senior to advanced customer service and internal diplomacy experience
* Moderate to advanced experience delivering training
* MUST be very detail oriented to track job hours and technician schedules
* After-hours availability for emergencies and technician questions (easy accessibility to Evanston, IL is important)

NICE TO HAVE:

* EPA certified

This is a direct hire position with no visa sponsorships available, and we do not work with any-third party consulting firms.

Local candidates are preferred for this role because this company does not offer a relocation package, nor do they reimburse for travel expenses to the interview. Please consider that before applying.

Reference: 559198838

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