Sharepoint Administration & Support Manager, Vice President

Posted on Nov 13, 2018 by JobLeads

Not Specified, NJ
Admin & Secretarial
Immediate Start
Annual Salary
Full-Time

The company operates within the financial industry.

  • Responsible for SharePoint ECM Administration team, ensuring all SharePoint related patching, site management and functional aspects of the platform are meeting expectations.
  • Responsible for scheduling of resources
  • Responsible for team member development
  • Assist with the hiring process, providing technical interviews of the candidates for the region.
  • Assist in monthly productivity reporting, and weekly departmental reports.
  • Acts as the escalation point within the team providing resolution of technical and customer service issues or early escalation of any challenges, issues or risks to the ECM Platform.
  • Assists the project implementation team to architect, develop and implement complex/custom ECM solutions, as needed.
  • Performs other duties as assigned.
  • Competencies (Knowledge, Skills and Abilities)
  • Strong SharePoint Development, Administration and Support experience
  • Strong leadership skills
  • Excellent interpersonal and communication skills
  • Experience managing Managed Services Support teams who have onshore, offshore and nearshore resources
  • Prior experience directly managing production support teams tasked with resolving issues within a specified SLA
  • Ability to execute within a team structure
  • Strong technical implementation and troubleshooting skills
  • Ability to collaborate with internal partners and external vendors to solve technical problems
  • ECM Advanced Capture experience - a plus
  • Prior experience with Business Process Improvement projects required

Reference: 561081863

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