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Vice President, National Accounts

Posted on Nov 11, 2018 by JobLeads

Ohio, OH
Senior Appointments
Immediate Start
Annual Salary
Full-Time
  • Develop and implement initiative and process that improve our ability to service our clients and grow the business
  • Develop senior level relationships within client organizations
  • Drive account retention and growth of contract business through strong performance and relationships
  • Serve as high level escalation for client concerns
  • Effectively communicate / interact with all other departments in a manner that fosters teamwork and unity, which ultimately benefits the client
  • Effectively manage and complete the client transition from the Sales Team to the Operations Team
  • Provide leadership and support to the Operations Team during implementation of new key clients
  • Communicate client expectations and provide feedback to the Operations Team in a manner that allows the Operations Team to effectively facilitate change / corrective action
  • Building a strong team operationally and functionally
  • Build strategic relationships and a network of business contacts Nationwide
  • Be the expert in evolving client needs and demands, helping to ensure BES strategy and service offerings remain relevant and industry leading
  • Ensures communications are coordinated within the key group of owners while maintaining high levels of confidentiality
  • Performs other related duties as assigned
  • Minimum of 10 years of prior customer service, account management and leadership experience
  • Minimum of 5 years' experience working with a National / Regional Client base
  • Negotiation of complex contracts and conflict resolution; ability to lead a deal process from initial stages through closure
  • Experience in best in class companies in the services industry preferred
  • Self-Starter, with ability to immediately manage multiple client relationships
  • Candidates must demonstrate good judgment, strong business acumen, effective influencing and leadership skills
  • A proven team builder. The successful candidate should have a track record of leading and developing strong teams and committed to aligning resources effectively
  • Ability to think quickly and thoroughly; very detail oriented
  • Extremely proficient in Excel and PowerPoint
  • Position requires travel; roughly 35%

Reference: 559325739