Stewardship Coordinator - Office of Advancement
Posted on Nov 11, 2018 by Georgetown University
Stewardship Coordinator - Office of Advancement
As a member of the Georgetown University, Office of Advancement's stewardship team, the Stewardship Coordinator works to build a culture of gratitude and ensures that donors are appreciated, informed and engaged. The Stewardship Coordinator's work ultimately touches donors at every level. Thus, a strong sense of responsibility, integrity, thoroughness, attention to detail and timeliness are critical. Errors and poor judgment can have a negative impact on the University's relationship with its donors and their level of trust.
The Stewardship Coordinator manages the data necessary for accurate reporting and communications with donors. Marshaling and organizing data from a variety of sources, the coordinator supports the creation of accurate and effective reports and communications with donors, ensuring that these communications demonstrate gratitude and communicate the impact of donors' investment in the university. The Stewardship Coordinator assists with the university's donor recognition program by tracking donor recognition plaques and signage throughout campus; assisting with the gift detail that is essential to accurate placement of donor recognition plaques and the creation and upgrading of donor walls throughout the campus. This individual also assists with the preparation of reports to donors who give to capital projects. All of these stewardship activities are integral to the engagement process, in creating a culture of gratitude, and in encouraging donors to make their next gift. Duties include but are not limited to:
Management of Donor-directed Fund Information
- Leads the tracking of all gift agreements, stewardship addenda and gift documentation as gifts are received from donors, and marshals data from a variety of sources (donor gift information, scholarship awards, financial data on endowed funds, campus units benefiting from gifts) to ensure that accurate reporting to donors can take place
- Performs ongoing review and updating of information to ensure accurate and effective communications with donors
- Assists with the preparation of reports and mailings to donors that demonstrate gratitude and communicate the impact of their investment in the university.
Stewardship of Donors to Capital Projects
- Tracks donor recognition plaques and signage throughout campus.
- Works closely with Associate Director of Stewardship and facilities team to ensure donor recognition is accurately and appropriately installed throughout campus.
- Pulls donor lists and reviews gift detail to ensure that donor recognition is accurate and up-to-date.
- Assists with production and distribution of annual reports to donors for recently-opened facilities and updates to facility donors on projects under construction.
Stewardship and Donor Relations Gift Announcements, Celebrations and Events
- Works closely with colleagues in the Office of Advancement to ensure that donors are appropriately thanked, recognized, and celebrated for their generosity to Georgetown.
- Tracks the receipt of major and leadership gifts, helping to ensure that gift announcements, gift celebrations, and donor profiles are considered by the Office of Advancement for all significant donors.
- Participates in the university's annual Scholarship Recognition Day and other strategic events to engage donors.
- Contributes to or manages other stewardship and donor relations initiatives on an as-needed basis. These projects include pulling and analyzing gift data in response to questions from donors, development officers, and stewardship colleagues, scanning and uploading correspondence, impact of gift reports, and other communications pieces.
- Other Duties as Assigned
Due to the level of confidential information handled, this position requires careful judgment and discretion, particularly when dealing with donors. The diversity of workload requires flexibility, efficiency and the ability to prioritize tasks and meet deadlines for a wide variety of assignments.
- Bachelor's degree required
- 1-3 years of professional or a combination of graduate studies or applicable volunteer experience required
- Proficient in MS Office computer software applications, particularly Excel
- Excellent written and verbal communication skills and the ability to interact well with others
- Analytical, well-organized, ability to handle multiple tasks and priorities simultaneously, and consistently meets all deadlines
- Able to effectively manage projects that are both data driven and relationship driven
- Detail-oriented, accurate, and able to work independently
- Sensitive, personable and experienced in customer relations skills
- Able to initiate and complete projects and provide donor support with little supervision, exercising good judgment
- Able to work effectively in team environment
- A strong desire to contribute to and participate in the mission of the Office of Advancement
- Able to assimilate data, exercise sound judgment and discretion, and work independently
- Demonstrated ability to exercise diplomacy, judgment and tact
- Accuracy in materials preparation, dependability, and ability to maintain confidentiality
- Experience working with donors preferred
- Familiarity with fundraising databases or the SalesForce platform
- Prior experience with donor recognition
Current Georgetown Employees:
If you currently work at Georgetown University, please exit this website and login to GMS ( gms.georgetown.edu ) using your Net ID and password. Then select the Career worklet on your GMS Home dashboard to view Jobs at Georgetown.
Please note that in order to be considered an applicant for any position at Georgetown University you must submit a cover letter and resume for each position of interest for which you believe you are qualified. These documents are not kept on file for future positions.
If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at or .
Need some assistance with the application process? Please call . For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website .
Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation), disability status, protected veteran status, or any other characteristic protected by law .