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MBA Student Services Program Manager

Posted on Nov 11, 2018 by Georgetown University

Washington, WA
15 Oct 2018
Annual Salary
Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Our community is a tight knit group of remarkable individuals interested in intellectual inquiry and making a difference in the world.


MBA Student Services Program Manager

The MBA Student Services Program Manager supports the MBA Program Office in enhancing the MBA student experience. This support role will provide operations help to the entire team and will also be heavily involved in the planning and delivery of Program Office and student events. Duties include, but are not limited to:

  • Event planning and execution (e.g. orientation, graduation, re-orientation, disorientation, Career Club Days, McDonough Cup, U4 tournament, etc).
  • Develops social media platforms.
  • Promotes Program Office events and activities.
  • Supports MBA student leadership and clubs.
  • Supports the Director of Student Services and Operations and Associate Director with budget and data management tasks.
  • Responsible for exam scheduling and coordination to include the hiring and training of exam proctors.

The responsibilities of this position, specifically events and exam coordination, will require flexibility in hours and willingness to work some evenings and weekends.


  • Bachelor's degree
  • Relevant professional experience required (3 years preferred). Experience in higher education setting is ideal
  • Demonstrated administrative and/or event planning experience in a demanding environment is a must
  • Experience with some data analysis, survey design, and budgets preferred
  • Computer proficiency required - MS office standard software packages (especially proficiency in Excel), databases, and web
  • Experience in Salesforce, Qualtrics (or other survey tool), data visualization software, and university software (eg. GMS, Banner, Cognos) ideal
  • Outstanding written, oral communication, and interpersonal skills
  • The ability to multi task, set priorities and meet deadlines in a fast-paced environment is crucial; must be organized and highly detail oriented

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Submission Guidelines:

Please note that in order to be considered an applicant for any position at Georgetown University you must submit a cover letter and resume for each position of interest for which you believe you are qualified. These documents are not kept on file for future positions.

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EEO Statement:

Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation), disability status, protected veteran status, or any other characteristic protected by law .

Reference: 559289503