Patient Services Manager 1

Posted on Nov 20, 2018 by Sodexo

Aurora, IL 60506
Health Care
Immediate Start
Annual Salary
Unit Description

Sodexo is seeking a Patient Services Manager 1 at Presence Mercy Medical Center, an acute care hospital located in Aurora, Illinois.

The Patient Services Manager will oversee our At Your Request (AYR) patient meal delivery and address day to day issues or needs. The ideal candidate for this position will have experience with patient room-service meal delivery programs, experience with patient rounding, excellent customer services skills and a strong knowledge of nutrition in a healthcare environment. The best qualified candidate will have a track record in increasing employee engagement and the patient experience. _Additional experience in retail food service and/or cash handling is prefer.

Success will be measured by an increase in patient satisfaction through implementation of ongoing innovations that improve service, employee engagement and adherence to all Sodexo standards. The Patient Services Manager will work a flexible schedule that may include day, evening, weekend and holiday shifts.

Come join Sodexo where patients are the heart of everything we do! Apply today!

Position Summary

Provides direction for patient meal services at patient care units to ensure customer satisfaction and retention for the Company.
Key Duties
- Directs daily operations of patient meal services at patient care units to ensure employees have appropriate equipment, inventory and resources to perform their jobs and meet goals and deadlines.

- Supervises day-today work activities by delegating authority, assigning, scheduling, and prioritizing activities and monitoring operating standards.

- Establishes operating standards, implements quality improvements and communicates them to employees.

- Performs audits and prepares reports

Reference: 559217418

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