Asset Management Professional

Posted on Nov 21, 2018 by Rockwell Automation

Asheboro, NC 27203
Call Center & Customer Service
Immediate Start
Annual Salary

Position Summary:

The Asset Management Professional (AMP) is an embedded consultant who works with a client to help reduce their MRO demand on the plant floor by executing proven methodologies and leveraging our broad portfolio of services and capabilities. The focus of the AMP is to help the client increase productivity, reduce costs, and improve reliability. The AMP is a key member of our customer support team and interfaces with sales, services management, product groups, and authorized distributors.


* Develop and manage SOP's associated with the repair process at the client location

* Identify, recommend, and implement process improvements in regards to the MRO/repair process with focus on plant reliability

* Coordinate and process repair transactions

* Provide live tracking for all assets repaired or managed

* Perform daily reporting and data analysis by gathering product data from customer ERP systems and RA tracking software.

* Develop relationships with the key customer stakeholders to identify the customer's key performance indicators. Create program metric reports using RA software and other tools that meet customer requirements.

* Make recommendations based on inventory levels, failure trends, repair history trends, pricing considerations and obsolescence management

* Root cause failure analysis

* Ability to apply reliability model to improve customers up time and operating equipment effectiveness.

* Responsible for communication between the customer account and management, RA sales and distributors and RA Product Management to ensure that required information is provided timely and accurately

EOE, M/F/Disabled, Vet

Basic Qualifications:

Basic Qualifications

  • Bachelor's Degree in Technology Discipline, Business Administration, Supply Chain Mgmt
  • Legal authorization to work in the US is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

* This role will be based at a customer site in Asheboro, NC

Preferred Qualifications

  • Previous experience in commercial or customer relations.
  • Basic knowledge of store room operations, logistics, purchasing, maintenance, or order management.
  • Proficient with Microsoft Office Suite
  • Strong problem solving skills
  • Ability to collect and analyze data to identify issues and recognize trends
  • Excellent written and verbal communication skills
  • Familiarity in working within an ERP system software environment, especially SA


Requisition Number:

Business Group:
Control Products and Solutions

Job Category:
Sales, Services, and Solutions

Relocation Eligible:

Position Type:
Full Time

No. of Positions:

Work State/City:
Asheboro - North Carolina, Winston-Salem - North Carolina

Company Overview:
Rockwell Automation, the world's largest company dedicated to industrial automation, makes its customers more productive and the world more sustainable. Throughout the world, our flagship Allen-Bradley(R) and Rockwell Software(R) product brands are recognized for innovation and excellence.

When you choose Rockwell Automation, you join countless talented employees who have helped us establish our leadership position in the automation industry over the past century.

You join a diverse, inclusive and global community with a passion for innovation. A place where you can partner with great minds and inspiring people. And a corporation backed by the financial strength that drives growth - and career opportunities.

As much as we focus on our customers, we know our employees are key to our success and future. Helping you develop a rewarding career is a top priority. Because when you succeed, we succeed.

EEO Statement:
Rockwell Automation is an Equal Opportunity/Affirmative Action employer.

If you are an individual with a disability and you need assistance or an accommodation during the application process, email our Talent Acquisition representative at (see application details).

Download the EEO is the Law poster and the supplement for more information.

Reference: 559173195

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