Customer Service Representative

Posted on Nov 15, 2018 by Waste Connections, Inc.

Eugene, OR 97401
Call Center & Customer Service
Immediate Start
Annual Salary
Full-Time

Job Title

Customer Service Representative

Employee Type
Employee

Requisition Primary Location

Eugene, Oregon

Job Description

Sanipac, a Waste Connections company, is looking for a Customer Service Representative for our Eugene, OR location. This position is very similar to a call center type position where you will work Monday-Friday from 8 am to 5 pm handling inbound calls from our customers. We offer around $14/hour plus family benefits, 401k, and vacation.

Please apply online only at wasteconnections.com

The Customer Service Representative (CSR) fields calls from Customers and works to resolve problems they raise concerning service or billing. A successful CSR must understand the Waste Connections business, so they can resolve various types of customer issues. Customer Service Representatives must show empathy or sensitivity to the customer regarding the issue at hand.

Requirements:

  • 1 year of Call Center Customer Service experience or experience handling heavy call volumes a plus.
  • Strong computer skills.
  • Ability to type at least 40 wpm and 10 key by touch.

Successful candidates are those who seek to thrive in an environment of operational excellence and accountability. We offer excellent benefits including: medical, dental, vision, flexible spending account, long term disability, life insurance, 401K retirement and unlimited opportunities to "Connect with Your Future". Waste Connections is an Affirmative Action/Equal Opportunity Employer (Minority/Female/Disabled/Veteran.)



Job Requirements:

Education:

High School

Language:

Certification(s):

Competencies:

Responsibilities:

Skills:

Reference: 559173021

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