Posted on Jun 4, 2022 by I.T. Alliance N.I. Ltd
€280 - €280 Daily
- Will be working on process improvements, documentation that enables the customer experience to improve.
- Will collaborate with finance, engineering, and other teams
- Develop and implement a repeatable project delivery process, providing updates on program milestones.
- Define and develop program milestones, metrics, and KPIs.
- Develop weekly, monthly, and executive reporting.
- Create customer specific reports with key performance metrics and results, and Ad hoc reports as required.
- Manage and allocate resources effectively across all projects.
- Analyse and provide data insights on customer feedback.
- Develop Tools and Best Practices to improve business processes.
- Manage special projects as required.
- E2E process thinker
- Puts themselves in the customer shoes when solutioning
- Uses data to make and influence decisions and tell stories
- Experience with successfully landing projects cross company with both quality and speed (strong project manager, proven Collaborator)
- Good communicator - written and oral storyteller.
- Experience with creating simple, powerful readiness artifacts
MUST HAVE SKILLS:
- Power BI and Excel skills (pivot tables, macros etc.)
- Has a lot of customer empathy and wants to resolve things for the customers
- Project management/programme management experience
- Good understanding of how the cloud works,
- Good understanding of the E-commerce system
- Experience using Google, AWS, Facebook experience or any other Cloud provider would be beneficial
NICE TO HAVE
- PowerPoint, or doing newsletters would be a good skill set to have.