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Tech support digital tech lead

Hays Specialist Recruitment

Posted on May 31, 2022 by Hays Specialist Recruitment

Shannon, Clare, Ireland
Immediate Start
Annual Salary

Tech Support Delivery + focus towards delivery of service in a massive player in the aerospace arena


So, what will you be doing in this role? Your overall responsibility will be to act as the senior point of contact for the IT Delivery of the projects that the rest of the team will manage. You'll ensure compliance, service and projects are being provided for, as well as successful alignment with the DT structure to ensure efficient support.

You'll also support business requirements around hard and software and will be involved in cost management. You will own and manage the solutions from start to finish and will ensure the SLA is consistently managed at a high-performance rate.

Key Skills/Responsibilities

So, what will you need to do this job? You would need to have a great blend of technical and behavioural suitability to be working in this role. You would need to have the core 5+ years of Support experience in a tech support role that was focused towards Supporting Projects that were ongoing in your business.

You would also need to be comfortable with your customer service, understanding the systems (they use MS SQL Server/Active Directory), and would need to be aware of the life cycle of supporting those projects.


Beyond the fact that you'll be working with a business that is moving the aerospace forward with a technology portfolio of amazing measure, you'll also be getting a competitive salary, and benefits like healthcare, pension and other benefits (feel free to ask).

You'll be working in Shannon- a central location for aerospace and will be working at a hybrid capacity too.

If this role sounds like something you could be interested in, please apply at the link- or reach out to me directly, I'll be more than happy to respond to any and every individual that applies.

I am a management consultant with Hays Technology, the world's leading technology business in recruitment. I am specialised in matching excellent individuals into their new teams and businesses, with an aim of ensuring excellent candidate experience and customer service.

Hays Ireland is a trading division of Hays Specialist Recruitment (Ireland) Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

Reference: 1613509343

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