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Technical Business Analyst - Inside IR35 - Birmingham

Wenham Carter Ltd

Posted on May 31, 2022 by Wenham Carter Ltd

Birmingham, United Kingdom
Immediate Start
£35 - £35 Annual

Skills: -

  • Strong SQL skills,
  • Strong problem-solving skills; identifying the key problem/opportunity and drivers versus data noise.
  • Should be well familiar with Software tools and rules configuration
  • Good Understanding of the application of analytics to customer Behaviour
  • Strong analytical and quantitative skills
  • Good commercial acumen understanding business drivers surrounding customer base
  • Making the difficult, simple to clearly communicate latest data and reports to all levels of the organisation.
  • Good stakeholder management skills
  • Ability to prioritise a complex mix of work and manage time effectively
  • Use of agile/lean methodologies for continuous delivery


  • Responsible for enabling decisions that contribute towards journey squad objectives through provision of actionable insights and best in class analytics.
  • Accountable for delivering in depth analysis (and reporting where required) of customer base across all brands and understanding commercial drivers impacting our customer base (ie ARPU, MRC, SARC, churn, enrichment, usage, allowance, speeds, devices, product holding etc).
  • Act as the subject matter expert for specific business analysis required by squads, proactively looking for ways of improvement.
  • Provide analysis balancing the different needs of stakeholders and aim to gain commercial acumen to proactively suggest analysis that will help stakeholders have a better understanding of business problem or opportunities.
  • Develop business cases/scenarios and commercial evaluation where required. Engage with stakeholders from trading, marketing and finance as required to provide further context complement knowledge of case at hand.
  • As a key member of the journey squad, engage with all stakeholders to have a holistic view of squad objective and the role of each member. Define and suggest optimum metrics and analytics required that will contribute to overall goal.
  • Work collaboratively with other analysts to assure consistency in code building, outputs and build a culture of knowledge sharing.
  • Where required, provide reporting and analysis leveraging on visualisation tools.
  • Engage with data management team keeping up to date with latest tables available, developments and data quality.

Reference: 1613208300

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