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Customer Care Coordinator

CV-Library

Posted on May 27, 2022 by CV-Library

Worcester, Worcestershire, United Kingdom
Construction
Immediate Start
£27k - £28k Annual
Full-Time
Customer Care Coordinator - Permanent - Worcester

Introduction

An exciting new permanent opportunity has arisen for a Customer Care Coordinator to join my client, a 5* house builder, based in the Worcester area. This role involves providing an excellent level of Customer Service meeting needs of homeowners after sales.

The Role:

- Reporting to the Head of department you will deliver an excellent level of customer care service meeting the needs of homeowner after the sale.

- Understanding and discussing defects that arise within the properties to ensure the relevant trades are appointed.

- Provide support and advice to sub-contractors and in-house Operatives.

- Speak with Site or Constructions teams as necessary to ensure customers’ queries are answered accurately, efficiently and consistently.

- Take ownership of the sites covered and clients you work with, offering assistance and being proactive to ensure works are carried out on time and to the expectations of the client.

Key Skills:

- Previous experience working in a similar role with a Residential Developer

- Excellent communication skills

- Excellent attention to detail

For more information please apply below or contact Chris Ellis at Wheatstone Solutions

Reference: 216682135

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