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Intake Assessment Counselor - Caring for Caregivers EAP

Posted on May 26, 2022 by Cleveland Clinic

Cleveland, OH 44195
Health Care
Immediate Start
Annual Salary
Full-Time

Responsibilities:

  • Responds to Intake office callers with sense of urgency and care.
  • Responds to crisis situations by conducting phone or face to face assessment, completes risk assessment and facilitates the appropriate disposition.
  • Provides intake, assessment, crisis intervention, consultation, case management, and referrals functions.
  • Performs clinical and diagnostic assessments for child, adolescent, adult, geriatric and chemically dependent patients/clients.
  • Documents clinical information supporting level of care and process of the workflow.
  • Documents the verification and pre-certification of insurance benefits if indicated.
  • Establishes and maintains relationships with external physicians and other hospital personnel, mental health, chemical dependency, community providers, patients and family members to facilitate admissions or other clinical dispositions.
  • Organizes, accesses and utilizes community resources to determine appropriate disposition for patients.
  • Other duties as assigned.

Education:

  • BA, BS, MS or MA in a healthcare profession or an RN License.

Certifications:

  • Licensed Social Worker (LSW), Licensed Independent Social Worker (LISW), Licensed Professional Counselor (LPC), Licensed Professional Clinical Counselor (LPCC), Licensed Chemical Dependency Counselor III (LCDC - III), or Registered Nurse (RN).

Complexity of Work:

  • Requires critical thinking skills, decisive judgment and the ability to work unsupervised or with minimal supervision.
  • Must be able to work in a stressful environment and take appropriate actions in volatile situations.

Work Experience:

  • Minimum one year experience in clinical setting.
  • A one year internship in a clinical setting may be considered.
  • Two years work experience preferred.

Physical Requirements:

  • Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally: active or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body.
  • Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time.
  • Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Personal Protective Equipment:

  • Follows standard precautions using personal protective equipment as required.
Provides mental health and substance abuse intake, assessment and referral functions.

Reference: 1608349541

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