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BES Service Support Analyst - Knutsford, Cheshire

Posted on May 25, 2022 by Brookwood

Knutsford, Cheshire, United Kingdom
IT
Immediate Start
£260 - £260 Daily
Contract/Project
BES Service Support Analyst - Knutsford, Cheshire

We are supporting a well-established consultancy.

Day Rate is £260 Inside IR35

Duration: 6 months initially with a view for extension.

Location: Knutsford, Cheshire - onsite due to the nature of the role

Role Description:

-CyberSecurity experience/qualification
-Helpdesk/internal customer -facing experience
-Dealing with difficult customers (+issue resolution)
-Genuine interest/Seeking a career in CyberSec
-MI/Excel moderate skill level

-They will manage a cso mailbox purely to route emails to correct CSO team.
-They will look for keywords in email and check vs keywords provided by CSO team to identify the best target team for the request
-Likely they will need to resolve misrouted requests and deal professionally with frustrated internal customers

Reference: 1606608621

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