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Oracle Application Manager/Service Delivery Manager

Apps IT Ltd

Posted on May 21, 2022 by Apps IT Ltd

Not Specified, Netherlands
IT
Immediate Start
€50k - €75k Annual
Full-Time

Oracle Application Manager/Service Delivery Manager

Oracle Application Manager/Service Delivery Manager safeguards daily operational working, quality and evolution of PeopleSoft application.

  • Daily monitoring of production application, safeguarding quality.
  • Daily follow up on batch processes and interfacing. Processing of logs
  • Manage application availability and disaster recovery
  • Monitoring and optimization of performance of different environments
  • Coordinate system administration tasks like installing patches, upgrades, refreshes
  • Ensure the satisfaction of stakeholders in terms of IT Infrastructure services by monitoring the execution of contracts in accordance with the agreements and SLAs made
  • Follow up logged service requests and incidents in ITSM analyse them and assign to appropriate person.
  • Resolve small incidents, answer questions. Keep documentation on production handbook up to date.
  • Understands client needs and matches them to relevant services or products; manages client expectations
  • Coordinate different monthly and quarterly release on platform. Follow up on unit and int testing. Communicate changes and update release notes.
  • Report on delivered services
  • Follow up on incident and problem management reporting. Support in improvement of processes and procedures
  • Take ownership on functional and technical quality of platform.
  • Collaborate with partners and suppliers

Who You Are

A Bachelor's or Master's degree holder in applied computer sciences, applied informatics or a related field.

Experienced in working in complex environments

Skilled communicator and team player,

Cool and calm in a high-demanding environment,

Fluent written and verbal skills of Dutch or French and English skills

5 -10years of experience in PeopleSoft application management

Reference: 1602816361

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