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IT programme Manager


Posted on May 18, 2022 by CV-Library

London, United Kingdom
Immediate Start
£70k - £75k Annual
My international Charity client are looking for an experienced Programme Manager, preferably from a similar international charity, to develop and manage the PMO function and manage and lead the next stage of the Microsoft 365 programme, from shaping the approach to achieving the desired outcomes through to delivery.

The position involves:

Coordinating projects and resource management within the programme

Stakeholder and sponsor communications


Program financial management

Your main responsibilities will be to

Design, manage and successfully implement phase 2 of the Microsoft 365 programme globally

Working closely with the Programme Sponsor and the CIO, clearly define and articulate the programme’s benefits, ensuring that the various component projects and activities within the programme remain in alignment with the delivery of the benefits.

Lead and coordinate the work of project managers working on projects within the overall programme.

Compile and create the Business Case for the change through workshop facilitation, current and future state, gap analysis, Change requirements (people, process, technology) and execution of this into the organisation through a tranche or workstream based programme plan.

Create approval documentation, including the Programme Brief and Business Case, from the change vision and support the approval process.

Ensure effective quality assurance and the overall integrity of the M365 programme. Ensure the delivery of products and/or services from tranches/workstreams meets the appropriate level of quality on time and within budget.

Establish the Office 365 programme organisation, stakeholder matrix and communications plan. Identify and facilitate the recruitment/secondment of additional core resources required for the programme.

Manage the overall programme budget, monitoring expenditure and costs against delivery and for forecasting future spend.

Managing the dependencies and interfaces between tranches/workstreams and projects within the M365 programme.

Managing any contributions from 3rd parties (e.g. Microsoft and Microsoft partners) and internal SME resources, including the business.
Project Management Office (PMO)

Review and advise on project controls and associated templates for the Technology portfolio of projects and programmes and aligning these to other project controls already in use at IHQ.

Drive the use of the Edison 365 PMO tool within IHQ IT and align with the PMO SharePoint site.

Set up and operate efficient and consistent portfolio reporting against all Technology projects addressing both qualitative and quantitative aspects of projects to support governance decision making

Create, maintain and socialise a Technology PMO SharePoint site providing news, information and project resources that supports or references the Technology Portfolio and is aligned to other PMO or project functions within IHQ – e.g. the IFAS project.

Ensure all Technology projects have appropriate and consistent governance structures and that governance is active and continuous

Working alongside the CIO, create Technology Portfolio updates and internal communications for governance bodies (e.g. Risk & Management Committee) and for publication internally on SharePoint or TEAMS

Support the IHQ-IT and all departments with Technology enabled Business Change projects to adopt and operate project methodologies and to use the correct project control templates

Review the Technology portfolio to identify and report risks, issues, conflicts and interdependencies, and to ensure these are addressed appropriately

Once the PMO is fully established, Identify how to extend this practice and reach across supported territories in the Shared Tenant

Working with project managers and the Service Transition Manager to ensure projects transition into Business As Usual

Working with project managers and business leads, ensure that there are clear mechanisms in place for measuring and reporting against project benefits as projects transition into Business As Usual

Experience and role related knowledge

Significant experience of leading and successful delivery of large complex technical change programmes

Significant experience of end to end programme management for a large complex organisation from Discovery, definition, business case, procurement, training, user acceptance testing, implementation to closure and benefits realisation.

Experience of defining resource requirements to deliver a complex cloud based infrastructure replacement programme, securing project resources, matrix management, supporting team members to manage the balance between successful programme delivery and BAU activity.

Proven ability to establish credibility and work with senior leaders to ensure the programme and territorial projects are aligned with strategic direction and deliver the desired capabilities and benefits

Expert knowledge of techniques and tools for planning, monitoring and controlling programmes, including risk management

Proven ability to establish and maintain robust programme governance structures; facilitating effective working relationships between the programme management team, project teams and 3rd party suppliers.

Experience of working with programme boards to develop compelling programme vision statements, Blueprints and defining individual projects to deliver new capabilities.

Proven success in delivering onsite leadership by building and motivating team members to meet project goals

Good technical understanding of the MS 365 collaboration stack including, Exchange, Teams, OneDrive and SharePoint Online

Qualifications and training

A professional qualification such as Prince 2 (Practitioner) or is an APM certified project manager and/or MSP certified or similar in Agile project management.

Educated to University degree level or equivalent in a professional or related discipline

Reference: 216587146

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