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Senior IT Storage & Backup Engineer - Worthing/Remote/Hybrid

REAL Technical Solutions Limited

Posted on May 13, 2022 by REAL Technical Solutions Limited

Worthing, Sussex, United Kingdom
IT
Immediate Start
£55k - £60k Annual
Full-Time

Senior IT Storage & Backup Engineer - Worthing/Remote/Hybrid

£55,000 - £60,000 with on call and overtime opportunities - Worthing, West Sussex, WFH with 1 to 2 days per day week in the office.

My client is a leading technology strong, professional services company, are seeking an experienced Senior IT Storage & Backup Engineer who is responsible for managing the high availability storage infrastructure and associated operational services in line with the agreed Service Level Targets.

Core skills:

  • Dell EMC Storage Management (essential).
  • Experience using Isilon, Avamar and Unity (required).

Senior IT Storage & Backup Engineers will be working with the other IT teams, such as Network Operations, Application Management, Security, the Service Desk, Strategy & Architecture, and the project delivery team to ensure close alignment and engagement in implementing major developments and enhancements within the existing IT infrastructure.

The primary scope of the Senior IT Storage & Backup Engineer would be:

  • Responsible for the resolution through 2nd & 3rd line support for all storage and backup related issues.
  • Set up and own relevant IT policy and standards in line with appropriate best practice.
  • Keep up-to date with the latest relevant technology, relevant standards, policies, and directives.
  • Liaise with internal governance and the relevant external authorities in order to ensure that we are moving towards an approved compliant infrastructure.
  • Produce and maintain operations manuals/run books for the associated services for this team in line with corporate standards.
  • Identifies and acts upon opportunities for continuous improvement to reduce operational risks, optimise efficiency and improve standards.
  • Working with Strategy and Architecture to ensure that that the infrastructure and associated management tools are both supportable and maintainable.
  • To ensure that product road maps and any associated remediation plans are in place to address operational risks.

Approx. % of time spent in role:

  • To provide 2nd line and 3rd line Support - 50%.
  • Contributor to the company's Transition and Transformation Programmes of work - 20%.
  • Defining and implementing IT quality assurance practices and procedures - 10%.
  • Ensuring that the appropriate IT technology standard requirements, methodology and processes are in place - 10%.
  • Attends and positively influences the appropriate technical and operational governance forums - 10%.

Experience and capability requirements for the Senior IT Storage & Backup Engineer role:

  • Dell EMC Storage Management (essential).
  • Experience using Isilon, Avamar and Unity (required).
  • Rubrik/CyberVault (nice to have).
  • MCSE qualified (preferred).
  • Windows 7, 10, Server 2003, 2008R2, 2012, 2016 in an enterprise environment.
  • Unix and Linux fundamentals.
  • Cloud Platform experience.
  • Troubleshooting, Diagnostics & Event Log/Management.
  • Cisco UCS.
  • IBM Cloud Object Storage.
  • VMWare including Site Recovery Manager & VRealize and ESXi.
  • Hyper-Converged infrastructure, physical and Cloud Platform DataCentre management.

Knowledge and Experience for the Senior IT Storage & Backup Engineer role:

  • Experience of working in a Transitional multi supplier environment within a large-scale organisation.
  • Experience of contributing to technical solution design and development leveraging existing tool suites and propose best of breed solutions.
  • Experience in ensuring that infrastructure conforms to architectural principles (eg, supportability, futureproofing, consolidation, standards, and strategy.
  • Demonstrable experience successfully challenging vendors on solution designs resulting in an improved product.
  • Stakeholder management with experience of working effectively with all levels throughout the organisation.
  • Excellent written and verbal communication skills, flexible and a proactive team player.
  • Technical expertise within a service and technical environment with a demanding, fast-paced environment.

Senior IT Storage & Backup Engineer - Worthing/Remote/Hybrid

£55,000 - £60,000 with on call and overtime opportunities - Worthing, West Sussex, WFH with 1 to 2 days per day week in the office

Reference: 1594882163

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