Senior IT Storage & Backup Engineer - Worthing/Remote/Hybrid

Senior IT Storage & Backup Engineer - Worthing/Remote/Hybrid

£55,000 - £60,000 with on call and overtime opportunities - Worthing, West Sussex, WFH with 1 to 2 days per day week in the office.

My client is a leading technology strong, professional services company, are seeking an experienced Senior IT Storage & Backup Engineer who is responsible for managing the high availability storage infrastructure and associated operational services in line with the agreed Service Level Targets.

Core skills:

• Dell EMC Storage Management (essential).
• Experience using Isilon, Avamar and Unity (required).

Senior IT Storage & Backup Engineers will be working with the other IT teams, such as Network Operations, Application Management, Security, the Service Desk, Strategy & Architecture, and the project delivery team to ensure close alignment and engagement in implementing major developments and enhancements within the existing IT infrastructure.

The primary scope of the Senior IT Storage & Backup Engineer would be:

• Responsible for the resolution through 2nd & 3rd line support for all storage and backup related issues.
• Set up and own relevant IT policy and standards in line with appropriate best practice.
• Keep up-to date with the latest relevant technology, relevant standards, policies, and directives.
• Liaise with internal governance and the relevant external authorities in order to ensure that we are moving towards an approved compliant infrastructure.
• Produce and maintain operations manuals/run books for the associated services for this team in line with corporate standards.
• Identifies and acts upon opportunities for continuous improvement to reduce operational risks, optimise efficiency and improve standards.
• Working with Strategy and Architecture to ensure that that the infrastructure and associated management tools are both supportable and maintainable.
• To ensure that product road maps and any associated remediation plans are in place to address operational risks.

Approx. % of time spent in role:

• To provide 2nd line and 3rd line Support - 50%.
• Contributor to the company's Transition and Transformation Programmes of work - 20%.
• Defining and implementing IT quality assurance practices and procedures - 10%.
• Ensuring that the appropriate IT technology standard requirements, methodology and processes are in place - 10%.
• Attends and positively influences the appropriate technical and operational governance forums - 10%.

Experience and capability requirements for the Senior IT Storage & Backup Engineer role:

• Dell EMC Storage Management (essential).
• Experience using Isilon, Avamar and Unity (required).
• Rubrik/CyberVault (nice to have).
• MCSE qualified (preferred).
• Windows 7, 10, Server 2003, 2008R2, 2012, 2016 in an enterprise environment.
• Unix and Linux fundamentals.
• Cloud Platform experience.
• Troubleshooting, Diagnostics & Event Log/Management.
• Cisco UCS.
• IBM Cloud Object Storage.
• VMWare including Site Recovery Manager & VRealize and ESXi.
• Hyper-Converged infrastructure, physical and Cloud Platform DataCentre management.

Knowledge and Experience for the Senior IT Storage & Backup Engineer role:

• Experience of working in a Transitional multi supplier environment within a large-scale organisation.
• Experience of contributing to technical solution design and development leveraging existing tool suites and propose best of breed solutions.
• Experience in ensuring that infrastructure conforms to architectural principles (eg, supportability, futureproofing, consolidation, standards, and strategy.
• Demonstrable experience successfully challenging vendors on solution designs resulting in an improved product.
• Stakeholder management with experience of working effectively with all levels throughout the organisation.
• Excellent written and verbal communication skills, flexible and a proactive team player.
• Technical expertise within a service and technical environment with a demanding, fast-paced environment.

Senior IT Storage & Backup Engineer - Worthing/Remote/Hybrid

£55,000 - £60,000 with on call and overtime opportunities - Worthing, West Sussex, WFH with 1 to 2 days per day week in the office