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Service Delivery Manager ITIL Prince 2 PMP Team Leader Brussels Belgium

Sure IT Recruitment

Posted on Apr 29, 2022 by Sure IT Recruitment

Brussel, Belgium
IT
Immediate Start
€525 - €525 Daily
Contract/Project

Service Delivery Manager ITIL Prince 2 PMP Team Leader Brussels Belgium

Rate: 525 Euros Per Day - Duration: 6 months

Languages: English and French

  • Act as a team leader, manage priorities and workload, set objectives, and evaluate
  • Direct collaboration with operations and development teams to make sure that service level agreements (SLAs) are guaranteed
  • Be the single point of contact with customers and partners
  • Manage the operational activities in accordance with the agreed commitments
  • Evaluate contract and project risks, identify, and execute risk mitigation actions
  • Provide consolidated management reporting to the customer and steering committee on the services delivered
  • Plan and supervise the execution of quality reviews
  • Play a key role in add-on sales with Sales & Delivery Management team
  • Manage a team of onshore members as well as subcontractors

Required skills

  • At least 5 years working experience as a Service Delivery Manager
  • More than 8 years of relevant experience in IT
  • Practical knowledge of Service Management (ITIL) and Project Management (PRINCE2, PMP) methodologies, confirmed with relevant certifications
  • A successful experience in People Management
  • Able to work in a multicultural environment and as a part of a team
  • Analytical
  • Systematic approach to problem-solving
  • Punctual, meticulous, and reliable

Please forward your CV ASAP for a full description and immediate consideration.

Reference: 1580305188

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