Call Centre Agent Swords
Posted on Apr 28, 2022 by Hays Specialist Recruitment
Call Centre Agent, 6 Month Full Time Contract, Swords, €13.34 per hour.
Your new company
One of Ireland's largest financial companies with over 200 locations Nationwide who provide a diverse range of services to banking, financial and related services are currently seeking a customer service, call centre representative to work within a busy team located in Swords, very conveniently situated for driving and bus routes.
Your new role
Your new role will be to provide an excellent level of customer service over the phone and to assist and provide solutions for any issue which may arise buy taking the appropriate action and ensuring that every customer's experience on the phone is as streamlined and efficient as possible. You will receive extensive training when you start, you will learn about the bank's services, the bespoke IT systems and of course how to handle the calls. This will be a mixture of classroom-based training and observing and practising on the call centre floor.
What you'll need to succeed
You will need to have excellent customer services skills with previous experience within a busy customer focused environment. You will also need to be available to start working in May 2022 and will have no holidays booked for the training period which will last 5 weeks.
What you'll get in return
Excellent on the job and learning opportunities. You will start on a 6 month assignment, gaining invaluable experience in the banking sector for one of Ireland's largest banks. You will work a 37 hour week and earn a very competitive hourly rate of €13.34 per hour, paid on a weekly basis.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.