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URGENT: Interim IT Operations Manager, DataOps, vendor management, troubleshooting, incident managem


Posted on Apr 22, 2022 by emagine

Not Specified, France
2 May 2022
€600 - €600 Daily
Experienced in IT Operations Management
Good all round knowledge of Data Operations
Managing 3rd parties and ensuring SLA agreements are adhered to
Working experience of ITIL, Incident Management, ticketing systems, data governance
Strong organisational and communication skills
Good Business Level English (French or Portuguese nice to have)
Start: URGENT: May
Duration: 9 Month +
Location: Remote working (CET +/- 1 hr)
Tariff: 600/day

Are you an experienced IT Operations Manager with a background in Data?
Can you help to shape a newly formed department and implement effective processes and systems?
Do you have experience resolving vendor support issues and SLA compliance?
If yes, we need your skills to support the leadership of a global data ops team.
The team formed as part from a major organisational restructure, and requires support in ensuring vendors are meeting SLAs and effective running of the department.
Assessment of DatOps team structure and processes
Document and prioritization of service level needs
Review of vendor SLAs & performance
Recommendation for changes and enhancements
Implementation of agreed change
Communication with vendor to ensure improvements
Day to day support of department leadership

For a full breakdown of the project details and position deliverables please send the latest version of your CV to (see below) or call Brendan with you questions.

Reference: 1573506779

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