This Job Vacancy has Expired!

Transition Manager

Project People

Posted on Apr 7, 2022 by Project People

Dublin, Ireland
Immediate Start
Annual Salary

Transition Manager

Contract position

Dublin, Ireland (Hybrid Working)

Great opportunity to work as Transition Manager for a high profile, well-loved brand within IT Service company, based out of Dublin, Ireland (Hybrid Working ). We are looking for a Transition Manager who can lead and manage transition activities centred around the Service Desk operation and supporting L2-L4 teams.

Roles & Responsibilities:

  • L1-L4 service readiness and associated activities for each new end market ie
    • AWS telephony set-up for Service Desk & testing for each new end market
    • Raise and manage pre-approved changes and RFC's to configure new end market locations and users
    • Review readiness checklist with L1-L4 teams weekly but driving actions/activities daily with Service desk and other supporting functions ie Incident/Change/Asset/Problem Management
    • Work with Service Readiness Director providing input on progress of related readiness activities calling out any areas that need escalating
  • Transition management of Service Delivery Teams and coordination of the various teams and individuals
  • Manage service transition project for the introduction of new functionality and services

Required Skills:

  • Strong Transition Management experience, especially within Retail domain.
  • Strong analytical skills.
  • Excellent interpersonal and communication skills.
  • Excellent managerial skills.

* If interested and to have detailed discussion, please drop your CV to (see below).*

Project People is acting as an Employment Business in relation to this vacancy.

Reference: 1558543317

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