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ServiceNow Discovery Systems Administrator

Request Technology - Craig Johnson

Posted on Apr 7, 2022 by Request Technology - Craig Johnson

Coppell, TX 75019
IT
Immediate Start
$100k - $120k Annual
Full-Time

*We are unable to sponsor for this permanent Full time role*

*Position is bonus eligible*

Prestigious Financial Institution is currently seeking a ServiceNow Discovery Systems Administrator. Candidate will be responsible for the day to day administration of ServiceNow Discovery.

Responsibilities:

  • Manage the ServiceNow Discovery mid-servers
  • Write automation scripts using common automation tools
  • Interface with 3rd party applications using API's.
  • Prepare management reports including service metrics.
  • Participates in or leads projects of medium to high complexity.
  • Manage day to day activities of the when called upon to do so.

Qualifications:

  • Comprehensive understanding and background in ServiceNow Discovery, including Cloud Discovery, and how it should populate the CMDB
  • 5 years hands-on experience designing, implementing, and managing ServiceNow Discovery, including ServiceNow Cloud Discovery
  • ServiceNow Cloud Discovery experience should include Cloud Storage, Cloud Functions, Cloud APIs, Cloud Containers, etc.
  • Experience developing, documenting, implementing, and maintaining ServiceNow Discovery governance processes, procedures, policies and related documentation
  • Strong knowledge of IP Subnets to develop effective ServiceNow Discovery schedules
  • Experience designing and implementing MID-Servers for ServiceNow Discovery
  • Experience creating/updating ServiceNow Discovery IP ranges and schedules
  • Experience must include knowledge of, and the ability to properly interpret and act on, CI IRE rules, discovery logs (eg: errors), patterns and probes (eg: debugging)
  • Knowledge of protocols such as HTTP, TCP, SNMP, SOAP, and REST
  • System administration experience using SHELL/BASH and/or PowerShell
  • Familiarity with XML and JSON/script language concepts
  • Strong analytical and problem-solving ability
  • Resourceful, takes the initiative to accomplish goals and objectives
  • Excellent communication (written and verbal) and interpersonal skills with technical and non-technical audiences
  • ServiceNow Certified System Administrator (CSA)
  • ServiceNow Certified Implementation Specialist (CIS) - Discovery
  • ITIL Foundation certified
  • Strong understanding of:
  • Various IT systems
  • Cloud technologies
  • ServiceNow Discovery
  • Solid understanding of systems administration
  • Solid understanding of network technologies
  • Bachelor's degree in a related area
  • 7-10 years of related experience
  • Minimum 7 years experience working in a an IT related field
  • Minimum 5 years experience working with ServiceNow

Certificates or Licenses:

  • ServiceNow Certified System Administrator
  • ServiceNow Certified Implementation Specialist - Discovery

Reference: 1557569162

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