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Global IT Service Manager/SAP Project Manager

Senovo IT

Posted on Mar 27, 2022 by Senovo IT

Massachusetts, MA
2 May 2022
$110k - $130k Annual

Senovo IT has been eganged by a prestigiious client to identify a Senior IT Service Manager with solid SAP Project Management experience:


IT Services Management


- Experience in SAP: preferred PP or SD modules
- Project management
- Vendor management
- EDI knowledge
- Analytics/reporting
- Network/security
- People management
- Ensures the infrastructure landscape is up and running based on defined service levels to meet (or to exceed) business requirements
- Maintain and promote core technology standards as globally defined by Global IT.
- Coordinates internal and external resources to perform his/her duties
- Manages incidents and problems related to Operations (infrastructure and services) accordingly to the relevant management processes
- Oversees the overall infrastructure management cycle, from implementation, management up to retirement
- Manages infrastructure and services enhancements that have been defined by business requirements
- Manages the day-by-day activities related to relevant IT infrastructure and services (eg datacenters, Servers, networks, storage, desktops, telephony, backups, service delivery and security)
- Manages all required administrative activities related to infrastructure
- Ensures Infrastructure components are supported at the right technical level, and defines upgrade plans to maintain up to date support levels

In this exciting new opportunity, you will be managing the local IT department always ensuring that the resources that are in place run smoothly, efficiently and are fit for purpose.

Your duties will also see you be responsible for the development, communication and implementation of the local IT Strategy to meet all the company's current and future plans. You will also hold overall responsibility for all local IT infrastructure.

IT Infrastructure Budget and Governance:
- Participates in the definition of local IT infrastructure budget, managing both CAPEX and OPEX and providing budget forecast
- Proactively identifies cost saving actions to further optimize the total IT investment and recurring costs

Vendor Management:
- Manages the selection, definition, quality of work, performance, service levels provided by external parties to deliver specific services such as cloud services

This is a permanent opportunity for someone who is willing to relocate to Massachusetts in a location near Boston.

Reference: 1542814493

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