IT Support Specialist - Mac OS
Posted on Jan 10, 2022 by Experis AG
IT Supporter Specialist - Mac OS
Experis IT Switzerland is currently looking for an IT Supporter specialist to join one of our clients. I am looking for you: Level 1 & Level 2 IT Supporter, with excellent Mac OS, Microsoft Office and Google Workspace Office.
Start Date: ASAP
If you bring along the required skill set, please read on and apply
You will support our client by:
- Providing Level 1 & Level 2 IT Support for end users, troubleshooting hardware, software and network problems
- Providing a general IT Support to stakeholders, customers and carrying out the IT onboarding process for new employees
- Supporting internal team and network administration primarily to the Zurich office
- Identifying opportunities for technological productivity improvements and providing recommendations on IT solutions
Your specific background:
- 3 years Service Desk/Helpdesk/Technical Support experience
- Bachelor's degree or work experience in Technical Support environments
- Fluent English (German is a plus)
- ITIL certification preferred
- Excellent software knowledge, including: Mac OS, Microsoft Office, Google Workspace
- Apple products knowledge, required
- Mid-level experience with UNIX/Linux platforms, Cloud computing, and network security
- Excellent knowledge of networking protocols and components
- Experience with Mobile Device Management solutions, specifically Mosyle, is a plus
- Knowledge of remote desktop management tools
Please get in touch directly with Stefaniya Broshkova or send her your CV and testimonials today through the link in the advert.
Experis is Europe's leading IT&T recruitment agency. .