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Business Applications Manager (Utilities)

I.T. Alliance N.I. Ltd

Posted on Jan 6, 2022 by I.T. Alliance N.I. Ltd

Dublin, Ireland
IT
Immediate Start
Annual Salary
Contract/Project

We are looking for a Business Applications Manager with Utilities experience to work with our client Ireland.

This role can be remote with occasional travel after covid

  • Mission Critical - Managing all Service Management, permanent and contract resources
  • Highly experienced Application Manager will be managing the following 5 pillars: Maximo/Mobility/Trimble, GIS (ESRI), Microsoft D365 Applications (Environmental, New Connections, Safety), Customer Applications (CC&B/MDM/UC4), Middleware
  • Manage the development, enhancement, and configuration of applications from conceptualisation through deployment and benefit realisation.
  • Provide status updates and KPI's for management and Balanced Scorecard reports on Applications
  • Manage outsourced Service Management contracts and relationships with Suppliers
  • Develop Service Level Agreements and Operational Level Agreement, validating and agreeing these with stakeholders for the support and delivery of enterprise applications
  • Oversee an efficient Release Management process from Staging up to Pre-Production environment testing
  • Define, promote and enforce strong governance including applications and compliance standards
  • Ensure an effective Test Management process is delivered for all IT applications

Review all Incidents and Problems to identify trends in order to take corrective actions

Reference: 1454496641

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