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Application Owner Digital Roadmap

Skillbase Group Ltd

Posted on Dec 24, 2021 by Skillbase Group Ltd

Brussel, Belgium
IT
Immediate Start
Annual Salary
Contract/Project

Application Owner Digital Roadmap

As part of the "Digital Engagement and Customer Journeys" team we're looking for an IT application owner for our digital roadmap.

You will take on several roles, including business strategist, product designer, market analyst, customer liaison, and project manager. He/she represents the end user/business community and owns the end-to-end responsibility and decision making in identifying, prioritizing, and following up requirements to maximize value for the company and cope with product and business evolutions.

Tasks description:

* Interact with product owners, business analysts, developers, testers, project managers and ensure good collaboration to achieve in-time delivery and within budget. Translates business requirements into effective user stories that could be analysed by IT experts.
* Is the expert of the application(s). Promotes and ensures efficient usage of his/her application(s). Takes responsibility in process definition to ensure correct usage of his/her application(s). Drives and monitors adoption and organises needed change management activities to support. This includes defining and executing communication plans, training plans, and animating user communities where appropriate.
* Creates the vision around his/her application(s). Helps identifying the required technologies and solutions to rollout efficient and great customer experiences. Builds up a network of subject matter experts, partners and organises the interaction between them to detect needs and priorities. Captures and refines business requirements related to customer experience improvements, product and/or business evolution.

Your Profile:

* Fully customer oriented with focus on "Customer experience above all else" .
* Having a proven experience on conversational AI platforms and online payment platforms.
* Experience on Low-Code/No-Code solutions is a plus.
* Ability to explain solution designs adequately towards both technical people and business minded people.
* Leadership and facilitation skills to collect and consolidate user needs into agreed roadmaps.

If this role could interest you please apply today for further details.

Reference: 1441168251

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